Programme Support Officer
The closing date is 24 July 2025
Job summary
An exciting opportunity has arisen for a individual to join our Programme as Support Officer.
We are looking for an organised, enthusiastic individual who is self-motivated but also enjoys working in a team. In addition to programme management support skills you need to be able to support digital transformational change.
This role is involved in the effective planning, co-ordination and support of complex strategies, activities and projects and will involve clerical or administrative support, developing and implementing policy and processes, support for the MoorConnect Programme Board, Readiness Boards and Design Authority, support with Excellence Delivery Unit( XDU) governance reporting and collaboration sessions.
They will work alongside departmental teams working to support user need ensuring successful and beneficial changes to their working practices.
Main duties of the job
Programme and Project Support
Provide and receive routine information requiring tact or persuasive skills to inform work colleagues and stakeholders, as well as handle information that could be considered complex for a non-specialist or that is potentially sensitive.
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Help to make information presentable and intelligible in simple written documents, spreadsheets, bearing in mind the different audiences - MoorConnect Programme Board, Readiness Boards and Design Authority Board.
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Assess, resolve and refer enquiries, potentially involving other members of the team--as appropriate; refer complex or non-routine enquiries to the manager.
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Assistance in preparing communication for programme members.
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Liaising with the MEH communications team to keep them updated about MoorConnect and promotion of outputs via social media.
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Ensure that business intelligence gathered through projects is recorded on the project tracker.
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Take minutes in minutes, and capture and consolidate learning generated during workshops and project meetings.
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Manage digital communications tools (i.e. setup virtual meetings, coordinate breakout rooms using Teams, manage virtual lobbies)
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Other responsibilities as directed by the Programme Manager
About us
This post is based at our City Road site.
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including High-Cost Area Supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Details
Date posted
10 July 2025
Pay scheme
Agenda for change
Band
Band 6
Salary
£44,806 to £53,134 a year per annum incl. HCAS
Contract
Fixed term
Duration
9 months
Working pattern
Full-time
Reference number
273-EPR-7328583
Job locations
Moorfields Eye Hospital
City Road
London
EC1V 2PD
Employer details
Employer name
Moorfields Eye Hospital NHS Foundation Trust
Address
Moorfields Eye Hospital
City Road
London
EC1V 2PD
Employer's website
https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)









Employer contact details
For questions about the job, contact:
Supporting documents
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