Moorfields Eye Hospital NHS Foundation Trust

Senior Information Analyst

The closing date is 30 June 2025

Job summary

An exciting opportunity has arisen for a skilled Senior Information Analyst to join the Performance & Information team at Moorfields. The role will include the management and provision of high-quality information support to our clinical divisions including our Bedford site during and after transition to Moorfields IT systems. The post holder will also provide analytical support to the wider Trust.

The post holder will have excellent data analysis skills and the ability to present complex data to a wide range of key stakeholders to support the trust in meeting its core objectives

The post holder will be responsible for the collation, analysis and reporting in assigned areas and ensuring that the information is accurate and timely and meets organisational needs.

This role will require the skills and competencies necessary to plan information development together with delivery of systems/tools, and information management.

Main duties of the job

Divisional analytical support

o Responsible for the independent provision of complex analysis to operational staff, clinical staff, senior managers, and other Trust staff, providing detailed interpretation and recommendations relating to the analysis.

o Provide advice and guidance on the communication and interpretation of complex information to support divisional improvement initiatives.

o Develop and maintain team SOPs for regular tasks and ensure business continuity in the event of absence.

o Advise on data and information issues across a range of areas, and support teams to implement secure and sustainable decisions requiring data use and collection

o Scrutinise data and information sources across the division to identify root cause of variances, trends, discrepancies or gaps.

o Take responsibility for designated statutory returns, ensuring these are prepared, data quality assured, signed-off and submitted on time.

o Develop a close understanding of the Division and adopt a pro-active approach to problem solving and anticipating and evaluating information needs. Build and manage working relations with the senior stakeholders and the Divisional Team, in particular with Divisional Manager, Clinical Directors, and service managers

o Analyse & present divisional performance, highlighting key issues for discussion at the divisional board meetings. Ensure that management are aware of key issues and risks.

o Support the division in the development and interpretation of statistical process control (SPC) charts

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

  • Salary including High-Cost Area Supplement
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Easy and quick transport links
  • A range of attractive benefits and discounts
  • Access to Blue Light Card and other NHS Discount Schemes
  • Free Pilates classes
  • Full support and training to develop your skills
  • Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum including HCAS

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

273-DS-6636434-A

Job locations

Kemp House

London

EC1V 2NX


Job description

Job responsibilities

Divisional analytical support

Responsible for the independent provision of complex analysis to operational staff, clinical staff, senior managers, and other Trust staff, providing detailed interpretation and recommendations relating to the analysis.

Provide advice and guidance on the communication and interpretation of complex information to support divisional improvement initiatives.

Develop and maintain team SOPs for regular tasks and ensure business continuity in the event of absence.

Advise on data and information issues across a range of areas, and support teams to implement secure and sustainable decisions requiring data use and collection

Scrutinise data and information sources across the division to identify root cause of variances, trends, discrepancies or gaps.

Take responsibility for designated statutory returns, ensuring these are prepared, data quality assured, signed-off and submitted on time.

Develop a close understanding of the Division and adopt a pro-active approach to problem solving and anticipating and evaluating information needs. Build and manage working relations with the senior stakeholders and the Divisional Team, in particular with Divisional Manager, Clinical Directors, and service managers

Analyse & present divisional performance, highlighting key issues for discussion at the divisional board meetings. Ensure that management are aware of key issues and risks.

Support the division in the development and interpretation of statistical process control (SPC) charts

When directed, conduct research into external suppliers and produce options appraisals for products essential to improvement projects.

Data and data quality

Ensure accurate and timely reporting for your division to appropriate levels of management.

Create interactive analyses, dashboards and KPI monitoring to present and report performance and other highly complex information, adjusting presentational styles to meet the requirements of different audiences.

Ensure that all business information made available to users, is of a consistent standard and has full regard for issues of patient confidentiality and business sensitivity.

Responsible for development and iteration of data models as required to inform effective management decision making.

Develop reports and dashboards collecting information from different sources, with the ability to critically assess quality of data.

Structure problems and develop appropriate analytical solutions, analysing and triangulating data in innovative ways and adapting approaches to deal with ambiguity. Deploy analytical judgement in dealing with unstructured and/or missing data.

Communication

To use effective communication and questioning in order to understand the full scope of the information required.

Communicate analytical/statistical information, advising of known issues and offering guidance on concepts used to aid understanding.

To effectively communicate with line manager all pertinent issues arising in order to keep them informed of workload, the direction of travel and to receive feedback/support.

Establish and maintain good communication with end users including interpreting requests for new work, validating outputs and seeking advice if the context or purpose is unclear.

To produce and maintain appropriate documentation for all development activities, datasets and structures.

To work in conjunction with the other teams, to keep abreast of dataset/reporting changes, sharing ideas and knowledge in order to inform best practice.

Sharing knowledge and best practice with colleagues regarding data literacy, demand and capacity and other informatics functions which support the improvement programme.

Communicate analytical/statistical findings for a wide range of audiences, including non-analytical professionals.

To present the data on the internal forums, with the ability to adjust the content to a different audience.

Job description

Job responsibilities

Divisional analytical support

Responsible for the independent provision of complex analysis to operational staff, clinical staff, senior managers, and other Trust staff, providing detailed interpretation and recommendations relating to the analysis.

Provide advice and guidance on the communication and interpretation of complex information to support divisional improvement initiatives.

Develop and maintain team SOPs for regular tasks and ensure business continuity in the event of absence.

Advise on data and information issues across a range of areas, and support teams to implement secure and sustainable decisions requiring data use and collection

Scrutinise data and information sources across the division to identify root cause of variances, trends, discrepancies or gaps.

Take responsibility for designated statutory returns, ensuring these are prepared, data quality assured, signed-off and submitted on time.

Develop a close understanding of the Division and adopt a pro-active approach to problem solving and anticipating and evaluating information needs. Build and manage working relations with the senior stakeholders and the Divisional Team, in particular with Divisional Manager, Clinical Directors, and service managers

Analyse & present divisional performance, highlighting key issues for discussion at the divisional board meetings. Ensure that management are aware of key issues and risks.

Support the division in the development and interpretation of statistical process control (SPC) charts

When directed, conduct research into external suppliers and produce options appraisals for products essential to improvement projects.

Data and data quality

Ensure accurate and timely reporting for your division to appropriate levels of management.

Create interactive analyses, dashboards and KPI monitoring to present and report performance and other highly complex information, adjusting presentational styles to meet the requirements of different audiences.

Ensure that all business information made available to users, is of a consistent standard and has full regard for issues of patient confidentiality and business sensitivity.

Responsible for development and iteration of data models as required to inform effective management decision making.

Develop reports and dashboards collecting information from different sources, with the ability to critically assess quality of data.

Structure problems and develop appropriate analytical solutions, analysing and triangulating data in innovative ways and adapting approaches to deal with ambiguity. Deploy analytical judgement in dealing with unstructured and/or missing data.

Communication

To use effective communication and questioning in order to understand the full scope of the information required.

Communicate analytical/statistical information, advising of known issues and offering guidance on concepts used to aid understanding.

To effectively communicate with line manager all pertinent issues arising in order to keep them informed of workload, the direction of travel and to receive feedback/support.

Establish and maintain good communication with end users including interpreting requests for new work, validating outputs and seeking advice if the context or purpose is unclear.

To produce and maintain appropriate documentation for all development activities, datasets and structures.

To work in conjunction with the other teams, to keep abreast of dataset/reporting changes, sharing ideas and knowledge in order to inform best practice.

Sharing knowledge and best practice with colleagues regarding data literacy, demand and capacity and other informatics functions which support the improvement programme.

Communicate analytical/statistical findings for a wide range of audiences, including non-analytical professionals.

To present the data on the internal forums, with the ability to adjust the content to a different audience.

Person Specification

Experience

Essential

  • 3 years experience in a relevant NHS environment

Desirable

  • Experience supporting an EPR go-live

Skills

Essential

  • Knowledge of SQL server

Desirable

  • Knowledge of Business Intelligence tools (eg Qlik sense / Power BI)

Skills

Essential

  • Confident using Microsoft Office suite

Desirable

  • Expertise in Microsoft Office suite
Person Specification

Experience

Essential

  • 3 years experience in a relevant NHS environment

Desirable

  • Experience supporting an EPR go-live

Skills

Essential

  • Knowledge of SQL server

Desirable

  • Knowledge of Business Intelligence tools (eg Qlik sense / Power BI)

Skills

Essential

  • Confident using Microsoft Office suite

Desirable

  • Expertise in Microsoft Office suite

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Kemp House

London

EC1V 2NX


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

Kemp House

London

EC1V 2NX


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Head of Information & Lead

Christopher Whiting

chris.whiting@nhs.net

Details

Date posted

23 June 2025

Pay scheme

Agenda for change

Band

Band 7

Salary

£54,320 to £60,981 a year per annum including HCAS

Contract

Permanent

Working pattern

Full-time, Home or remote working

Reference number

273-DS-6636434-A

Job locations

Kemp House

London

EC1V 2NX


Supporting documents

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