Assistant Divisional Manager - City Road

Job description

Job responsibilities

Operational and Performance Management

Be accountable for the delivery of services provided by the Division within available resources

Actively promote and develop new ways of working: continually review services and work with colleagues to redesign services to meet patient needs and enable the Division to achieve objectives

Identify and address service pressures, using own judgement to respond and deal with a range of routine and urgent situations and developments. This will require the planning, formulation, monitoring and review of action plans, policies and strategies

Be responsible and accountable for the formulation of new service developments and initiatives, including the preparation of bids and business cases.

Monitor Division activity levels, ensuring that activity, income and NHS plan targets are achieved by identification of areas where improvement is needed and putting in place realisable plans.

To work with commissioning colleagues to ensure that services are appropriately funded. This will include the analysis of services, including statistics, activity performance, audit, the use of confidential patient data and report-writing

Lead and participate in ad hoc project work as and when required

Project manage significant service transformation and change projects to deliver efficiency and quality improvement

Work with other members of the operational team across the Trust as required assisting with operational patient flow on a day to day basis.

Work with colleagues from every discipline and at all levels across the Division to improve service efficiency and patient experience.

Ensure delivery of Trust and statutory responsibilities within the financial resources available

Participate in the Trust senior manager on-call rota.

Deputise for & exercise the delegated authority of the Divisional Manager as required across the full range of their responsibilities.

Represent the Division at Trust meetings and the Trust at external meetings as required

People Management

Directly line-manage senior administrator(s) within the Division. This will include the provision of a broad range of HR areas of work including: recruitment; achievement and maintenance of performance and quality standards.

Monitor key workforce indicators (sickness absence, turnover etc.) that affect productivity and work with line managers and the Human Resources (HR) team to address issues of concern.

Promote a high performance culture by holding people to account within the Division.

Provide advice and guidance for staff who line-manage other staff within the Division and to become directly involved as and when required.

Analyse current and future service activity and establish the workforce required to ensure the appropriate staffing skill/band mix for the delivery of service plans.

Undertake individual performance appraisals for directly line-managed staff within the Division and to ensure appropriate training plans are developed within the required timeframes.

Person Specification

Education

Essential

• Graduate level qualification or equivalent experience
• Evidence of continued professional development within healthcare management

Desirable

• Postgraduate management qualification

Experience

Essential

• Previous proven operational management experience in the NHS or similar environment
• Evidence of financial management
• Evidence of leading change programmes/service developments
• Evidence of leading and developing teams
• Experience/understanding of the following areas: health and safety, risk management and clinical governance

Desirable

• Business planning experience

Skills

Essential

• Able to demonstrate organisational and prioritisation skills to achieve goals of the department and organisation
• Data analysis skills
• Presentation and communication skills

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

162 City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)