Job summary
Previous applicants need not apply
This post is working across the sites at Bedford satellite including Outpatients clinics and diagnostic lanes, Day Ward, Theatre and Injection Suite.
Moorfields is one of the world's leading eye hospitals, providing expertise in clinical care, research and education.
Our main focus is the treatment and care of NHS patients with a wide range of eye problems, from common complaints to rare conditions which require treatments not available anywhere else in the UK. We treat people at our main hospital base in London's City Road and at 19 satellite facilities in and around the capital, which enables us to provide expert treatment closer to patient's homes. Moorfields has contracts with more than 80 primary care trusts across the country, making us a truly national centre for eye care.
Main duties of the job
The post holder works as part of a team under supervision and will:
Participate in the delivery of patient centred care, always maintaining a compassionate and professional attitude.
Contribute to the ward/clinic/department/organisation.
Support senior staff in the provision of a caring and safe environment.
Demonstrate competence in generic and specialist skills following the completion of the appropriate training and education and within twelve months from commencement in role.
Function at a competency level in line with the requirements of the post and achieve and maintain both mandatory and statutory training requirements associated with the role.
About us
At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:
- Salary including high cost area supplement
- Opportunity to join the NHS Pension Scheme
- Free 24/7 independent counselling service
- Learning and development opportunities
- Easy and quick transport links
- A range of attractive benefits and discounts
- Access to Blue Light Card and other NHS Discount Schemes
- Free Pilates classes
- Full support and training to develop your skills
- Flexible working friendly organisation
And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.
Job description
Job responsibilities
1. Maintain and update relevant knowledge and skills, undertaking and completing further training and academic qualifications as appropriate to the role and service requirements.
2. Adhere to all trust policies, guidelines and standards ensuring a high standard of personal and professional behaviour and dress is maintained at all times whilst acting as an ambassador for the trust and a role model to others.
3. Manage own time effectively, ensure good time keeping in relation to shift commencement and breaks.
4. Maintain professional boundaries and working relations with patients and colleagues, appropriately declaring any conflict of interest.
5. The post holder may be deployed/expected to work in any part of the organisation should the need arise to ensure patient safety is maintained.
6. Communicate clearly and appropriately with patients, their relatives/friends, colleagues and all other members of the multidisciplinary team, including responding to queries, answering the phone, taking messages, and passing on written and verbal information.
7. Identify patients individual communication needs and assure correct communication support is provided to those who need using available translating services.
8. To comply with the trust information governance policy and patients confidentiality.
9. Provide patients with information and advice ensuring that the information provided is in a format which meets their needs e.g. large, Braille or other languages, complying with AIS standards.
10. Maintain a high standard of professional behaviour and ensure effective communication with all members of the multi-disciplinary team, patients, carers and relatives, mindful of own and others body language and barriers which may affect communication.
11. Participate in discussions about patients care and ward/clinic/departmental issues at safety huddle /handover meetings.
Job description
Job responsibilities
1. Maintain and update relevant knowledge and skills, undertaking and completing further training and academic qualifications as appropriate to the role and service requirements.
2. Adhere to all trust policies, guidelines and standards ensuring a high standard of personal and professional behaviour and dress is maintained at all times whilst acting as an ambassador for the trust and a role model to others.
3. Manage own time effectively, ensure good time keeping in relation to shift commencement and breaks.
4. Maintain professional boundaries and working relations with patients and colleagues, appropriately declaring any conflict of interest.
5. The post holder may be deployed/expected to work in any part of the organisation should the need arise to ensure patient safety is maintained.
6. Communicate clearly and appropriately with patients, their relatives/friends, colleagues and all other members of the multidisciplinary team, including responding to queries, answering the phone, taking messages, and passing on written and verbal information.
7. Identify patients individual communication needs and assure correct communication support is provided to those who need using available translating services.
8. To comply with the trust information governance policy and patients confidentiality.
9. Provide patients with information and advice ensuring that the information provided is in a format which meets their needs e.g. large, Braille or other languages, complying with AIS standards.
10. Maintain a high standard of professional behaviour and ensure effective communication with all members of the multi-disciplinary team, patients, carers and relatives, mindful of own and others body language and barriers which may affect communication.
11. Participate in discussions about patients care and ward/clinic/departmental issues at safety huddle /handover meetings.
Person Specification
Good written and spoken English language
Essential
- Maths and English
- Care setting experience
Desirable
- Ophthalmic Experience
- Hospital care setting experience
People Management and Development
Essential
- Work well within a team as well autonomously. Manage own mandatory training and express learning requirements using the appraisal system
Desirable
- Understand the process of conflict resolution.
basic IT Skills
Essential
Desirable
- Previous experience of using EPR
Person Specification
Good written and spoken English language
Essential
- Maths and English
- Care setting experience
Desirable
- Ophthalmic Experience
- Hospital care setting experience
People Management and Development
Essential
- Work well within a team as well autonomously. Manage own mandatory training and express learning requirements using the appraisal system
Desirable
- Understand the process of conflict resolution.
basic IT Skills
Essential
Desirable
- Previous experience of using EPR
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
