Associate Director of Excellence Delivery

Job description

Job responsibilities

Strategy and planning

In conjunction with the Excellence Portfolio planning, align the teams resources to the identified priority programmes and projects. Work with operational and corporate teams, to take a Trust-wide view as to overall impact, and deliver service, performance and financial improvement. Ensure there are robust, credible and effective short-, medium- and long-term plans in place to deliver the Excellence Portfolio programme and projects supported by the team, and that appropriate resources are defined and made available to support delivery of the programme. Provide clear direction ensuring the objectives and parameters of individual projects are clearly identified and documented including definition and management of scope, and identification of how the benefits will be realised.

Communications

Provide advice and guidance to staff and managers across the Trust in relation to change; act as an advocate and champion for the Excellence Delivery team and the programme and projects it supports. Ensure clear lines of communication and consultation with key internal and external stakeholders. Ensure the linkages and interdependencies between the various projects within the programme are clearly identified, visible and actions taken so they can be managed to successful outcomes. Ensure that changes within the programme are properly managed and the impact of any individual project change is related back to its impact upon the programme as a whole. Work with the XDU methods and tools to ensure that Project Leads, Clinical Leads and project teams are clear as to expectations of their respective roles and responsibilities. Develop open and honest communications with all key stakeholders including communicating information that is highly complex and potentially controversial.

Programme and project quality assurance

First line review and quality assure the content of project documentation for all projects and any associated change initiatives ensuring projects remain viable and within any specified constraints. Responsible for carry out informal audits and actively participating in health checks on all projects and change initiatives supported by the team and coordinating input from the team to XDU led project health check process. Ensure the programmes and project have appropriate and effective quality and equality impact assessment process and other considerations such as IG and digital clinical safety are in place, demonstrate they are being managed to high standards, and provide assurance that its goals and outcomes are credible. Ensure initial and follow on quality impact assessments take place on all projects. Ensure the programmes and projects develop and continually reviews key performance indicators in relation to delivery, goals and outcomes. Ensure these are regularly reviewed and shared amongst stakeholders.

Monitoring and reporting

Oversee the monitoring, tracking and reporting to both Project Sponsors and the Excellence Programme and Portfolio Boards in a timely manner of individual projects and associated changes with reference to project plans, objectives, milestones, financials, quality, risks and issues, advising of any deviations from approved plans. Ensure all information is submitted to the Excellence Delivery Unit via the DPMO to produce reports to the Excellence Programme and Portfolio Boards and other reports as requested. Responsible for reporting and presenting to external organisations such as, NHS England and the Care Quality Commission. Manage project and programme linkages and interdependencies ensuring that no work is either overlooked, or duplicated; ensure the management of risks, particularly those involving connectivity between projects whilst ensuring the impact of change is related back to the operational area of implementation, the programme and each individual project. Review individual project progress within the team on a regular basis, employing 'light touch' exception reporting through the preparation of fortnightly project highlight reports, and deploy where necessary project stage reviews depending on project status and delivery against plan. Responsible for ensuring accurate project RAG ratings are kept live and reflective of on progress made and live issues and risks in the programme or project.

FINANCIAL RESPONSIBILITY

Managing the annual Excellence Delivery team budget. Ensure all project and programme financials are aligned with Finance department processes and status positions each month in respect of month end close, benefits delivery and risk assessment. Provide assistance in development of financial phasing of projects. Operate within the financial levels of Trust standing financial instructions with the delegated authority on a case-by-case basis from the Chief Finance Officer.

PEOPLE MANAGEMENT

Provide strategic and operational management of the Excellence Delivery team directing, counselling and motivating team members and appraising individual performance and where necessary processes such as grievance and disciplinary matters. Ensure all team members are engaged, informed and mobilised from the commencement of each programme or project and remain so until the programme or project is concluded. Provide direct line management of the Excellence Delivery Team and work with colleagues to ensure duties are appropriately assigned.Role model the Moorfields values and behaviours both individually and through the team.Ensure that behavioural expectations of team members are established.Ensure all responsible staff have clarity of role and appropriate training as required.It is the post holders responsibility to ensure they have undertaken all mandatory training, in line with Trust policies and procedures.

Person Specification

Essential

Essential

• Post graduate qualification in general or healthcare management, or relevant equivalent experience.

Essential

Essential

• Agile, PRINCE2(TM) Practitioner or other relevant change qualification or equivalent experience

Essential

Essential

• Significant senior experience in managing major transformational change programmes and projects within the NHS or a comparable large organisation.

Essential

Essential

• Must have experience of leading a Programme Management Office (PMO) within the NHS or a comparable large organisation, preferably in a service related environment.

Essential

Essential

• Proven sophisticated relationship management skills to deliver internal and external stakeholder engagement at a senior level, including managing relationships and encouraging collaborative working between cross-functional teams, and with third parties.

Essential

Essential

• Proven ability to deliver sustainable transformational change rather than just undertaking incremental change.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

London

EC1V 2PD

Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)