Moorfields Eye Hospital NHS Foundation Trust

Pathology Assistant with Phlebotomy

Information:

This job is now closed

Job summary

This role is based in the administrative part of pathology, receiving and booking in samples to the pathology system, answering the phone and responding to both email and physical queries. There is an additional requirement to be a proficient phlebotomist such that when the need arises the successful applicant can step in and support the phlebotomy team.

The department itself is small and thus the successful candidate will need to be open and friendly to fit in with the rest of the team. Annually the department handles around 80,000 tests per year, however these are outsourced to other pathology providers, so the role focusses on data quality, checking the information is correct and receipting results.

Main duties of the job

This post straddles our pathology administration processes and also requires the successful applicant to undertake venepuncture - primarily on patients as part of their journey through the Trust.

The phlebotomy elements are secondary to their admin workload.

To safely handle, log and send pathology samples (blood and other body fluid samples, tissue samples and so forth) to the relevant pathology provider.

To carefully check the request form and patient samples in accordance with the Trust's Request Form and specimen Labelling Policy.

To collect, log and send samples to the relevant pathology assessment service in accordance with the Pathology standard operating procedures (SOPs) and national guidelines for the for the dispatching of pathology samples.

To receive samples from network sites and clinics, log and send them to the relevant provider, returning the labelled Bio-Bottle containers to the originator as required.

To prioritise the workload so that urgent samples are dealt with in a timely manner and to record all urgent requests as required, to follow these up and promptly give results to the requesting clinician.

About us

At Moorfields, we provide more than just an excellent career and great colleagues to work with. We also offer:

  • Salary including High-Cost Area Supplement
  • Opportunity to join the NHS Pension Scheme
  • Free 24/7 independent counselling service
  • Learning and development opportunities
  • Easy and quick transport links
  • A range of attractive benefits and discounts
  • Access to Blue Light Card and other NHS Discount Schemes
  • Free Pilates classes
  • Full support and training to develop your skills
  • Flexible working friendly organisation

And so much more! To see the full range of benefits we offer please see our Moorfields benefits document.

Details

Date posted

20 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,084.80 to £27,503.47 a year Per Annum, Including HCAS. Pro Rata'd as Part Time

Contract

Permanent

Working pattern

Part-time

Reference number

273-DC-5905

Job locations

City Road

162 City Road

London

EC1V 2PD


Job description

Job responsibilities

To safely handle, log and send pathology samples (blood and other body fluid samples, tissue samples and so forth) to the relevant pathology provider.

To carefully check the request form and patient samples in accordance with the Trusts Request Form and specimen Labelling Policy.

To collect, log and send samples to the relevant pathology assessment service in accordance with the Pathology standard operating procedures (SOPs) and national guidelines for the for the dispatching of pathology samples.

To receive samples from network sites and clinics, log and send them to the relevant provider, returning the labelled Bio-Bottle containers to the originator as required.

To prioritise the workload so that urgent samples are dealt with in a timely manner and to record all urgent requests as required, to follow these up and promptly give results to the requesting clinician.

To field and escalate issues raised either via phone, the shared mailbox or physically so that the issue can be resolved to all partys satisfaction.

To provide support to the Point of Care Testing Co-ordinator as required, distributing consumables as needed.

Administrative:

To carefully check subject details so that the requests out and results back to the Trusts information system are suitable for clinicians to access.

To use OpenEyes and PAS, to ensure Data Quality - amending where necessary.

To upload abnormal results to OpenEyes, messaging the requesting clinician so that they are aware.

To be aware of handling all complex and sensitive information appropriately in accordance with the pathology SOP and to ensure all abnormal blood results are sent to the appropriate recipients, including the GP if necessary.

To answer the telephone in a courteous manner and use own initiative to deal with enquiries or take messages to pass on as needed.

To receive hard copies of patient reports from some laboratories, log them according to the relevant SOPs and upload to OpenEyes, notifying the requesting clinician(s) as appropriate.

To comply with the Pathology SOPs including for safe secure confidential processing, storage and disposal of patient and other laboratory information in accordance with good work practices as required by the standards of UKAS against ISO15189:2012.

Phlebotomy:

As and when the need arises, to:

Collect blood samples by venepuncture from patients on request from clinicians, doctors and nurses, in accordance with the phlebotomy standard operating procedure(s).

Ensure correct care, labelling, recording and maintenance of accurate records for each venepuncture.

Have due respect for privacy and dignity

Ensure subject is comfortable and relaxed as much as possible, and obtain verbal consent prior to collecting blood samples.

If requested, to visit other areas to undertake venepuncture for subjects who are unable to attend the phlebotomy department without delay.

Comply at all times with trust relevant data and information governance policy, and respect confidentiality, in particular the confidentiality of electronically stored data, in line with the Data Protection Act.

Have a good knowledge and understanding of the purpose of the different blood collection devices, and be able to pass on knowledge to trainees, as required.

Be aware and understand the range of blood samples that require special treatment.

Accurately create labels using the available IT system and label all samples correctly before calling in the next subject.

Job description

Job responsibilities

To safely handle, log and send pathology samples (blood and other body fluid samples, tissue samples and so forth) to the relevant pathology provider.

To carefully check the request form and patient samples in accordance with the Trusts Request Form and specimen Labelling Policy.

To collect, log and send samples to the relevant pathology assessment service in accordance with the Pathology standard operating procedures (SOPs) and national guidelines for the for the dispatching of pathology samples.

To receive samples from network sites and clinics, log and send them to the relevant provider, returning the labelled Bio-Bottle containers to the originator as required.

To prioritise the workload so that urgent samples are dealt with in a timely manner and to record all urgent requests as required, to follow these up and promptly give results to the requesting clinician.

To field and escalate issues raised either via phone, the shared mailbox or physically so that the issue can be resolved to all partys satisfaction.

To provide support to the Point of Care Testing Co-ordinator as required, distributing consumables as needed.

Administrative:

To carefully check subject details so that the requests out and results back to the Trusts information system are suitable for clinicians to access.

To use OpenEyes and PAS, to ensure Data Quality - amending where necessary.

To upload abnormal results to OpenEyes, messaging the requesting clinician so that they are aware.

To be aware of handling all complex and sensitive information appropriately in accordance with the pathology SOP and to ensure all abnormal blood results are sent to the appropriate recipients, including the GP if necessary.

To answer the telephone in a courteous manner and use own initiative to deal with enquiries or take messages to pass on as needed.

To receive hard copies of patient reports from some laboratories, log them according to the relevant SOPs and upload to OpenEyes, notifying the requesting clinician(s) as appropriate.

To comply with the Pathology SOPs including for safe secure confidential processing, storage and disposal of patient and other laboratory information in accordance with good work practices as required by the standards of UKAS against ISO15189:2012.

Phlebotomy:

As and when the need arises, to:

Collect blood samples by venepuncture from patients on request from clinicians, doctors and nurses, in accordance with the phlebotomy standard operating procedure(s).

Ensure correct care, labelling, recording and maintenance of accurate records for each venepuncture.

Have due respect for privacy and dignity

Ensure subject is comfortable and relaxed as much as possible, and obtain verbal consent prior to collecting blood samples.

If requested, to visit other areas to undertake venepuncture for subjects who are unable to attend the phlebotomy department without delay.

Comply at all times with trust relevant data and information governance policy, and respect confidentiality, in particular the confidentiality of electronically stored data, in line with the Data Protection Act.

Have a good knowledge and understanding of the purpose of the different blood collection devices, and be able to pass on knowledge to trainees, as required.

Be aware and understand the range of blood samples that require special treatment.

Accurately create labels using the available IT system and label all samples correctly before calling in the next subject.

Person Specification

Education/Qualifications

Essential

  • Good general education, e.g. relevant scientific A levels or equivalent
  • Certified Phlebotomist with NHS Experience

Desirable

  • NVQ level 3 in healthcare, or equivalent

Experience

Essential

  • Relevant and demonstrable experience in phlebotomy within an acute hospital
  • Experience with complex blood tests and special samples

Desirable

  • Experience in dealing with sick patients

Knowledge

Essential

  • Computer skills in clinical settings
  • Microsoft Office or similar packages
Person Specification

Education/Qualifications

Essential

  • Good general education, e.g. relevant scientific A levels or equivalent
  • Certified Phlebotomist with NHS Experience

Desirable

  • NVQ level 3 in healthcare, or equivalent

Experience

Essential

  • Relevant and demonstrable experience in phlebotomy within an acute hospital
  • Experience with complex blood tests and special samples

Desirable

  • Experience in dealing with sick patients

Knowledge

Essential

  • Computer skills in clinical settings
  • Microsoft Office or similar packages

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

162 City Road

London

EC1V 2PD


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer details

Employer name

Moorfields Eye Hospital NHS Foundation Trust

Address

City Road

162 City Road

London

EC1V 2PD


Employer's website

https://www.moorfields.nhs.uk/work-for-us (Opens in a new tab)


Employer contact details

For questions about the job, contact:

Specimen Reception Lead

Amana Rahman

amana.rahman@nhs.net

02075662165

Details

Date posted

20 March 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£26,084.80 to £27,503.47 a year Per Annum, Including HCAS. Pro Rata'd as Part Time

Contract

Permanent

Working pattern

Part-time

Reference number

273-DC-5905

Job locations

City Road

162 City Road

London

EC1V 2PD


Supporting documents

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