Job summary
A new position has been created for aDiagnostic Systems Management Analystworking with IT systems management staff with responsibility for administration and upkeep the Trust's main clinical and operational computer systems.
Reporting to the Clinical Systems Manager, the post-holder will apply and develop specialist knowledge to assist with maintenance and support of various imaging computer systems, including our RIS (Radiology Information System) and PACS (Picture Archiving and Communications System) and other specialty platforms, liaising across a multi-disciplinary team of service users ensuring efficient delivery of clinical services. In addition to possessing first-rate skills in professional clinical systems management, it will therefore be advantageous for the successful candidate to also have working knowledge of the DICOM and HL7 standards and their application.
The post holder will be involved in changes and updates to RIS, PACS and other systems related to clinical imaging and their interfaces to / interoperability with various other computer applications. This will involve testing, and the introduction of new working methodologies; working with colleagues on design, delivery, maintenance, and support work associated with these systems.
The post-holder will predominantly be expected to work on a shift-basis but occasional out of hours working may be needed.
Main duties of the job
To take ownership as an Information Asset Administrator (IAA) for several Imaging computer systems, including RIS and PACS; helping to promote a culture of continuous quality and service improvement.
To support and lead (where applicable and delegated by the lead Clinical Systems Manager) on the development of the Trust's use of Imaging computer systems.
Responsible for monitoring incoming requests from the IT Service Desk and resolution and escalation of issues in line with service level agreements (SLA's), liaising and working closely with colleagues within Digital, various divisional areas and with Information Asset Owners (IAO's) and external partners and suppliers as necessary, to manage, investigate and resolve complex incidents and problems.
Supervise the day-to-day work of the Systems Support Officers and provide them with training, support, and advice in relation to their duties.
Produce structured test scripts and test changes to Imaging systems, including new releases / enhancements and patches / bug-fixes, prior to their promotion to the next staging area and ultimately into live use, and assisting in the assessment of user training needs as necessary in relation to the changes.
Work with the lead Clinical Systems Manager to review release notes and propose service changes as necessary, including changes to Standard Operating Procedures and Disaster recovery and Business Continuity plans for Imaging systems.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Certificate of sponsorship
Applications from individuals who require a Skilled Worker sponsorship to work in the UK are welcome and will be considered alongside all other applicants. For further information and to check your eligibility for this post please following the link UK Visas and Immigration - GOV.UK. Please note that from April 9th 2025, band 2 & 3 entry roles are no longer eligible for sponsorship.
Person Specification
Knowledge & Experience
Essential
- Significant experience of the use and configuration of clinical IT Systems
- Demonstrate relevant experience of system configuration and as well as training, advice and support to end users, analysing problems and providing solutions in clinical IT Systems
- Experience of working both independently and in a team orientated collaborative environment
- Experience of information asset administration
Desirable
- Previous experience of working in an acute NHS Trust
- Able to promote clinical systems within the Trust
- Experience of managing other members of staff
- Understanding of relevant IT management issues and techniques e.g. system change control, user acceptance, helpdesk provision, service level agreements, security standards & data protection
Qualifications & Training
Essential
- Degree level education or equivalent qualification or relevant experience in management of complex clinical IT systems
Desirable
- Clinical IT system formal training / qualifications
- Level 3 Qualification in IT
- ITIL Qualification
- PRINCE 2 Foundation
- Evidence of continuous self-development
Personal Attributes & Skills
Essential
- High levels of concentration where work patterns can be unpredictable
- Ability to learn and develop skills further
- Ability to troubleshooting complex issues in a structured way
- Ability to prioritise workload
- Excellent written and communication skills
- Ability to liaise with technical and non-technical staff
- Ability to pay attention to detail
- Maturity, enthusiasm, and a strong desire to provide a continually improving service
- Maintain confidentiality
Desirable
- Experience of issue resolution and escalation
- Ability to analyse very complex issues where material is drawn from multiple sources
- Ability to mentor and advise other members of staff
- A confident approach with the ability to inspire
Person Specification
Knowledge & Experience
Essential
- Significant experience of the use and configuration of clinical IT Systems
- Demonstrate relevant experience of system configuration and as well as training, advice and support to end users, analysing problems and providing solutions in clinical IT Systems
- Experience of working both independently and in a team orientated collaborative environment
- Experience of information asset administration
Desirable
- Previous experience of working in an acute NHS Trust
- Able to promote clinical systems within the Trust
- Experience of managing other members of staff
- Understanding of relevant IT management issues and techniques e.g. system change control, user acceptance, helpdesk provision, service level agreements, security standards & data protection
Qualifications & Training
Essential
- Degree level education or equivalent qualification or relevant experience in management of complex clinical IT systems
Desirable
- Clinical IT system formal training / qualifications
- Level 3 Qualification in IT
- ITIL Qualification
- PRINCE 2 Foundation
- Evidence of continuous self-development
Personal Attributes & Skills
Essential
- High levels of concentration where work patterns can be unpredictable
- Ability to learn and develop skills further
- Ability to troubleshooting complex issues in a structured way
- Ability to prioritise workload
- Excellent written and communication skills
- Ability to liaise with technical and non-technical staff
- Ability to pay attention to detail
- Maturity, enthusiasm, and a strong desire to provide a continually improving service
- Maintain confidentiality
Desirable
- Experience of issue resolution and escalation
- Ability to analyse very complex issues where material is drawn from multiple sources
- Ability to mentor and advise other members of staff
- A confident approach with the ability to inspire
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
