Health Records Administrator

Doncaster & Bassetlaw Teaching Hospitals NHS FT

The closing date is 05 March 2025

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Job summary

The primary purpose of this post is to provide a complete and timely response to requests for information in order to comply with the UK Data Protection legislation, Access to Health Records Act 1990 and other relevant regulations

The access to Health Records Service provides a comprehensive and quality service for the provision of requests received from patients, patient's representatives, other NHS Trusts and third parties such as Solicitors, Police and Coroners Nationwide.

Main duties of the job

All requests for information must be logged and monitored during processing and any issues brought to the attention of the Medical Records Manager.

The post holder will be required to work closely with other internal departments including clinicians to process the information requests.

There will be occasions where the post holder will need to handle challenging and sensitive situations, keeping appropriate departments informed of any potential difficulties.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Date posted

18 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-6887459

Job locations

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Person Specification

Qualifications/Training

Essential

  • Minimum of 5 GCSE's including English (Grade C or above) or equivalent experience
  • Recognised IT qualification/Microsoft Office Certification e.g. ECDL/RSA or equivalent experience

Desirable

  • NVQ level 2 Business Administration or work towards or equivalent experience.
  • GCSE Maths (Grade C or above) or equivalent

Knowledge and Experience

Essential

  • Previous experience of working in an administrative role with on-going professional development
  • Knowledge and experience of working with a computerised Patient Administration System
  • Experience of working in a demanding environment to meet tight deadlines
  • Experience dealing with the public or external organisations

Desirable

  • Knowledge/Experience of GDPR
  • Experience in a Legal environment
  • Previous NHS/GP/Health Records experience

Personal Attributes & Skills

Essential

  • Demonstrate accuracy and attention to detail
  • Methodical approach with proven time management skills
  • Good interpersonal skills with the ability to communicate confidently and effectively with all staff, patients and public

Desirable

  • Ability to problem solve
  • Experience of working independently
Person Specification

Qualifications/Training

Essential

  • Minimum of 5 GCSE's including English (Grade C or above) or equivalent experience
  • Recognised IT qualification/Microsoft Office Certification e.g. ECDL/RSA or equivalent experience

Desirable

  • NVQ level 2 Business Administration or work towards or equivalent experience.
  • GCSE Maths (Grade C or above) or equivalent

Knowledge and Experience

Essential

  • Previous experience of working in an administrative role with on-going professional development
  • Knowledge and experience of working with a computerised Patient Administration System
  • Experience of working in a demanding environment to meet tight deadlines
  • Experience dealing with the public or external organisations

Desirable

  • Knowledge/Experience of GDPR
  • Experience in a Legal environment
  • Previous NHS/GP/Health Records experience

Personal Attributes & Skills

Essential

  • Demonstrate accuracy and attention to detail
  • Methodical approach with proven time management skills
  • Good interpersonal skills with the ability to communicate confidently and effectively with all staff, patients and public

Desirable

  • Ability to problem solve
  • Experience of working independently

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Medical Records Manager

Judy Lane

judy.lane@nhs.net

01302644318

Date posted

18 February 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-6887459

Job locations

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Supporting documents

Privacy notice

Doncaster & Bassetlaw Teaching Hospitals NHS FT's privacy notice (opens in a new tab)