Clinical Receptionist and Booking Clerk

Job summary

Please note the start date for this post will be on or after 1st April 2025.

A vacancy has arisen for a Outpatient Receptionist based at Doncaster Royal Infirmary working for Patient Administration Support Services

You should have effective communication skills with the ability to multi-task and work as part of a team. You will be enthusiastic, professional, compassionate and competent with a willingness to contribute ideas to provide the very best patient-centred care. A flexible approach to work, including working across the Trust sites is an essential part of the post.

Previous experience of working within a hospital environment and reception duties with knowledge of medical terminology would be an advantage although not essential as full training will be given.

A minimum of three GCSEs or equivalent at grade 4 or above (grade C or above) are essential including English and Mathematics (or equivalent). You should also have demonstrable working knowledge of core Microsoft packages including Word. You will be asked to provide evidence of certification if invited to an interview.

Main duties of the job

To provide reception and administrative support for some of the outpatient Reception areas supported by PASS. The post holder will work in a busy environment and after training will work on various reception areas , and will be well organised in order to plan, prioritise and manage high volumes of work to meet tight deadlines. Excellent communication, computer and customer-facing skills are also essential along with practiced word and excel skills, combined with a strong attention to detail.

A flexible approach to work, including covering planned leave and working across the Trust sites when required.

About us

DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.