Community Diagnostic Booking Administrator & Typist

Doncaster & Bassetlaw Teaching Hospitals NHS FT

The closing date is 12 December 2024

Job summary

An exciting opportunity has arisen for a dynamic and enthusiastic administrator to join the Team in Gastroenterology / Fibroscan service withing CDC.

This post is a 3 months fixed term post 22.5 hours per week supporting the new fibroscan service within CDC.

The post holder will provide a booking and administrative support service to facilitate the patient pathway. The post holder will work flexibly across the service processing referrals, booking appointments, processing clinic changes, covering incoming telephone calls and undertaking a range of general admin tasks as and when required. The post holder will provide an efficient audio typing service to ensure that clinical correspondence and all associated actions have been actioned to ensure smooth progress throughout the patient pathway in line with clinical requests.

The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway, using Standard Operating Procedures (SOP's) to ensure that functions of the role are carried out correctly within given timescales. The post holder will ensure accurate data recording using the Patient Administration System (PAS), the Electronic Referral System (ERS) and other systems. Using Patient Tracking Lists (PTL) and other reports, the post holder will book Outpatient events in accordance with clinical instruction and national/local waiting time targets.

Main duties of the job

You will work flexibly as part of the team producing clinical correspondence using Medisec digital transcription software, from outpatient and inpatient attendances ensuring clinical line of priority and chronological order. You will schedule appointments in line with clinical instructions and SOPs, liaising with other members of clinical admin teams.

A good all-round knowledge of medical terminology is preferred alongside previous experience of working in a clerical administrative role. You will be required to promptly file correspondence and investigation results into case notes in line with the trust policy, ensure accuracy and recording of all clinical events as part of the patient pathway, and provide general administrative support where required across the whole team.

About us

DBTH is one of Yorkshire's leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belong and Thrive, Here.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata Per Annum

Contract

Fixed term

Duration

3 months

Working pattern

Part-time

Reference number

272-6812314

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful, you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful, you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Person Specification

Personal Attributes & Skills

Essential

  • A methodical and organised approach to work
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Team player with a professional approach to work and colleagues, able to develop good working relationships
  • Effective communication skills

Knowledge and Experience

Essential

  • Previous experience working in a clerical and adminstative role
  • Demostrable working knowledge of Microsoft packages including Word
  • Experience of working to timescales

Desirable

  • Previous Hospital or NHS experience working in a clerical administrative role
  • Knowledge of CaMIS
  • Knowledge of Electronic Referral Service
  • Knowledge of policies, including Referral to Treatment & Access Policy

Qualifications/Training

Essential

  • At least 3 O Level/ GSCE Grade C or equivalent qualification in both Maths and English; and one other subject.
  • OCR/RSA/NVQ Level II or completion of a Business and Administrative level II or equivalent experience.

Desirable

  • ECDL or equivalent qualifcation
Person Specification

Personal Attributes & Skills

Essential

  • A methodical and organised approach to work
  • Ability to work under pressure to meet tight deadlines in a busy environment
  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Team player with a professional approach to work and colleagues, able to develop good working relationships
  • Effective communication skills

Knowledge and Experience

Essential

  • Previous experience working in a clerical and adminstative role
  • Demostrable working knowledge of Microsoft packages including Word
  • Experience of working to timescales

Desirable

  • Previous Hospital or NHS experience working in a clerical administrative role
  • Knowledge of CaMIS
  • Knowledge of Electronic Referral Service
  • Knowledge of policies, including Referral to Treatment & Access Policy

Qualifications/Training

Essential

  • At least 3 O Level/ GSCE Grade C or equivalent qualification in both Maths and English; and one other subject.
  • OCR/RSA/NVQ Level II or completion of a Business and Administrative level II or equivalent experience.

Desirable

  • ECDL or equivalent qualifcation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Manager

Beth Davies

bethany.davies40@nhs.net

01302644642

Date posted

28 November 2024

Pay scheme

Agenda for change

Band

Band 2

Salary

£23,615 a year Pro Rata Per Annum

Contract

Fixed term

Duration

3 months

Working pattern

Part-time

Reference number

272-6812314

Job locations

Doncaster Royal Infirmary

Armthorpe Road

Doncaster

DN2 5LT


Supporting documents

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