Medical Secretary - Trauma And Orthopaedics

Doncaster & Bassetlaw Teaching Hospitals NHS FT

The closing date is 09 December 2024

Job summary

The Division of Surgery would like to invite applicants for a Band 3 post to join the Medical Secretary team within Trauma and Orthopaedics at Doncaster and Bassetlaw Teaching Hospitals.

There is one position available for 37.5 hours, the post is to support Consultant surgeons and the clinical team, and the post holder will be primarily based at Doncaster Hospital.

They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracker List) to manage patient's pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

Main duties of the job

The post holder will support named clinicians and support their colleagues to provide an efficient support to all members of the clinical teams. The post holder may be required to work across site - Doncaster and Bassetlaw Hospitals due to service needs.

They will need experience in managing the robust systems in place for the administrative engagement of patient pathways. They will need to be able to work flexibly as part of the team - sometimes across sites - to produce clinical correspondence using Medisec digital transcription software from outpatient and inpatient attendances.

Experience in using the PTL (Patient Tracker List) to manage patients pathway is paramount. A knowledge of medical terminology alongside previous experience of working in a clerical / secretarial role is desirable.

You will be required to display tact and diplomacy, and have developed communication skills when dealing with senior staff, patients, colleagues and the general public.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belongand Thrive, Here.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers

Date posted

27 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

272-6792620

Job locations

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Person Specification

Qualifications/Experience

Essential

  • ECDL or Equivalent or equivalent experience
  • RSA III or equivalent level typing qualification or equivalent experience
  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent or equivalent experience

Desirable

  • NVQ Level 3 Admin and Clerical
  • Knowledge of medical terminology/ accreditation
  • Business Administration Level 2 Apprenticeship
  • Conflict resolution skills
  • Ability to initiate and coordinate change to own working practices for service improvement

Knowledge and Experience

Essential

  • Previous experience working in a clerical/administrative role
  • Computer literate incl. Microsoft Outlook, Word, Excel
  • Customer Care Experience
  • Knowledge of medical terminology
  • Knowledge of and ability to work to Trust Policies and protocols including Referral to Treatment Patient Access Policy
  • Experience of working within a busy/demanding environment. E.g. Multi-disciplinary team

Desirable

  • Fully conversant with all waiting list functions on PAS and the ability to action these independently
  • Good knowledge of speciality specific patient pathways
  • Experience of working in a Health Care setting in clinical administration role
  • Thorough knowledge of health care system and processes

Personal Attributes & Skills

Essential

  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Proactive, self-motivated and with a positive approach to work
  • Flexible and adaptable, able to take direction and instruction from others
  • Team Player with a professional approach to work and colleagues; able to develop good working relationships
  • Able to follow Trust policies and procedures

Desirable

  • Evidence of liaising with more than one discipline
Person Specification

Qualifications/Experience

Essential

  • ECDL or Equivalent or equivalent experience
  • RSA III or equivalent level typing qualification or equivalent experience
  • Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent or equivalent experience

Desirable

  • NVQ Level 3 Admin and Clerical
  • Knowledge of medical terminology/ accreditation
  • Business Administration Level 2 Apprenticeship
  • Conflict resolution skills
  • Ability to initiate and coordinate change to own working practices for service improvement

Knowledge and Experience

Essential

  • Previous experience working in a clerical/administrative role
  • Computer literate incl. Microsoft Outlook, Word, Excel
  • Customer Care Experience
  • Knowledge of medical terminology
  • Knowledge of and ability to work to Trust Policies and protocols including Referral to Treatment Patient Access Policy
  • Experience of working within a busy/demanding environment. E.g. Multi-disciplinary team

Desirable

  • Fully conversant with all waiting list functions on PAS and the ability to action these independently
  • Good knowledge of speciality specific patient pathways
  • Experience of working in a Health Care setting in clinical administration role
  • Thorough knowledge of health care system and processes

Personal Attributes & Skills

Essential

  • Ability to deal calmly and diplomatically with a range of personalities and situations
  • Proactive, self-motivated and with a positive approach to work
  • Flexible and adaptable, able to take direction and instruction from others
  • Team Player with a professional approach to work and colleagues; able to develop good working relationships
  • Able to follow Trust policies and procedures

Desirable

  • Evidence of liaising with more than one discipline

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Team Leader

Kirsty Corby

kirsty.corby@nhs.net

01302642866

Date posted

27 November 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Full-time, Part-time

Reference number

272-6792620

Job locations

Doncaster Royal Infirmary

Thorne Road

Doncaster

DN2 5LT


Supporting documents

Privacy notice

Doncaster & Bassetlaw Teaching Hospitals NHS FT's privacy notice (opens in a new tab)