Patient Flow Coordinator

Doncaster & Bassetlaw Teaching Hospitals NHS FT

The closing date is 28 October 2024

Job summary

An exciting opportunity has arisen for the role of Patient Flow Co-ordinator in Emergency Services Care group based at Bassetlaw Hospital.

You will be required to cover the 7 day rota which will include; days, evenings, weekends and bank holidays on a rotational basis. Cross site working will also be required when needed.

The purpose of the Flow Co-ordinator's role is to ensure that patients have a seamless journey and discharge and that the patient's pathway is effectively managed across site.

We are looking for a motivated and enthusiastic individuals to join our dynamic team to contribute to high quality patient experience. You will play a pivotal role in supporting the Ward managers and Matrons to support patient pathways from admission to discharge/ transfer.

We are looking for a, caring and compassionate person who would like to make a difference to our complex patient group.

All previous applicants need not apply.

Main duties of the job

The flow coordinator is responsible for liaising with Emergency Department, Clinical Site and other Flow Co-ordinators and receiving areas to ensure effective communication about capacity is maintained and appropriate early escalation is facilitated.

It is desirable that the applicant has recent experience in a health environment. The applicant must be computer literate have GCSE English or equivalent. Good communication skills are essential and ability to work with a multi-professional team. The applicant must be able to work flexibly and prioritise workload effectively, and use own initiative in certain work related issues.

This advert is for 1 post at Doncaster Royal Infirmary and 1 post at Bassetlaw District General Hospital although applicants may be required to work across both sites to cover annual leave and sickness.

Monday to Sunday - working hours TBC.

About us

Doncaster & Bassetlaw NHS FT is one of Yorkshire's Leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire, and the surrounding areas. Our services are based over three main hospital sites employing over 6,000 colleagues.

It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, so whether you spend just one year or fifty with us, it's our pledge to help youDevelop,BelongandThrive,Here.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to support a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement commencing at 27 days holiday per year plus bank holidays (pro rata).o Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.

Date posted

14 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-6679875-A - Bassetlaw

Job locations

Bassetlaw Hospital

Kilton Hill

Worksop

S81 0BD


Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Job description

Job responsibilities

Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.

Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.

Person Specification

Qualifications

Essential

  • GCSE English or equivalent

Desirable

  • Recognised typing qualification
  • Computer literate

Experience

Essential

  • Recent experience in health environment
  • Computer literate

Desirable

  • Knowledge of electronic patient data systems
  • Knowledge of medical terminology

Interpersonal Skills

Essential

  • Good communication skills.
  • Possess and display tact and diplomacy where appropriate.
  • Ability to communicate with a multi-professional team.
  • To be able to use own initiative in certain work related issues.

Desirable

  • Able to influence senior staff.

Organisational Skills

Essential

  • To be able to work flexibly and prioritise workload effectively
  • To be able to use own initiative in certain work related issues
Person Specification

Qualifications

Essential

  • GCSE English or equivalent

Desirable

  • Recognised typing qualification
  • Computer literate

Experience

Essential

  • Recent experience in health environment
  • Computer literate

Desirable

  • Knowledge of electronic patient data systems
  • Knowledge of medical terminology

Interpersonal Skills

Essential

  • Good communication skills.
  • Possess and display tact and diplomacy where appropriate.
  • Ability to communicate with a multi-professional team.
  • To be able to use own initiative in certain work related issues.

Desirable

  • Able to influence senior staff.

Organisational Skills

Essential

  • To be able to work flexibly and prioritise workload effectively
  • To be able to use own initiative in certain work related issues

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Bassetlaw Hospital

Kilton Hill

Worksop

S81 0BD


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

Bassetlaw Hospital

Kilton Hill

Worksop

S81 0BD


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Service Manager

Melanie Butler-Holmes

melanie.butler3@nhs.net

01302644588

Date posted

14 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year Pro Rata Per Annum

Contract

Permanent

Working pattern

Part-time

Reference number

272-6679875-A - Bassetlaw

Job locations

Bassetlaw Hospital

Kilton Hill

Worksop

S81 0BD


Supporting documents

Privacy notice

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