Administrative Support - Community Respiratory Therapy

Job summary

An exciting opportunity has arisen to join our Community Respiratory Therapy Team as a Respiratory Administrator. The post holder will be based at Doncaster Royal Infirmary with opportunity for remote working and provide support in the proactive management of the administration of the Pulmonary Rehabilitation programme and Respiratory Physiotherapy Outpatient Service from referral to discharge, ensuring the entire patient journey is seamless.

As a first point of contact for both patients and health care professionals within the trust and wider community setting, you will have an integral role in ensuring that all stakeholders have a sound understanding of our service, providing timely and accurate communication while executing a high level of confidentiality. The successful candidate will have administration experience, possess excellent organisational skills and have proficiency in Microsoft packages and preferably NHS systems.

As a dedicated and innovative team, we not only strive to achieve the highest standards of patient care for our communities, but we are dedicated to ensuring that our services are accessible to all. This exciting new role will see the successful candidate driving these initiatives through specific service improvement projects aimed at reducing health inequalities and clinical outcomes within our patient group with close support of the service lead.

If you wish to learn more about the post/or arrange an informal visit please contact us on 01709 649190

Main duties of the job

The post holder will be the point of contact for all administrative tasks relating to the Community Respiratory Physiotherapy Team. The post holder will work as part of a small team and will provide support in the proactive management of the administration of the Pulmonary Rehabilitation programme and Respiratory Physiotherapy Outpatient Service from referral to discharge, ensuring the entire journey is managed smoothly.

The post holder will ensure high levels of patient and clinician satisfaction by being an accessible, service user focussed and knowledgeable point of contact. To provide a consistent approach across the Trust, Standard Operating Procedures (SOPs) will describe how the functions of the role will be carried out, along with the timescales to which are to be adhered.

About us

DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.

At DBTH we have a comprehensive framework of behaviours that guide us in our daily working lives, these form the DBTH Way. We pride ourselves on our commitment to the values of We Care and now the DBTH Way builds upon these foundations, providing further clarity on what it means to embody these values in our everyday interactions.

As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.

As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.

We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.