Job summary
The post holder will contribute to the day to day provision of secretarial support to designated Consultants/Clinicians as well as working within the team.
Provide a comprehensive range of secretarial duties: clinical correspondence, general letters, all admin duties including phone and post, oversee their Consultants/Clinicians PTL.
Main duties of the job
The Post holder will provide an effective and efficient support service to clinical teams, ensuring robust systems and processes are in place for overall administrative oversight and management of the patient pathway. This will include achievement of waiting times targets through validation and education, promoting a "Right First Time" culture.
The post holder will be responsible for checking, monitoring and progressing all aspects of the patient pathway taking a cross cutting approach in line with clinical instruction and in accordance with national and local waiting times, liaising directly with the consultant and delegated members of the consultant team, using information reports to assist.
About us
DBTH is one of Yorkshire's Leading acute trusts, serving a population of more than 440,000. Our services are based over three main hospital sites and several additional services employing over 7,000 colleagues.
It is our goal to give those who join Team DBTH the tools and opportunities to grow their career, it's our pledge to help you Develop, Belongand Thrive, Here.
As an organisation that supports flexible working, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you.
As an equal opportunities employer, we encourage applicants from all sectors of the community, particularly from under-represented groups including those with disabilities, members of our ethnic minorities and LGBTQ+ communities.
We offer a range of benefits to support our people including:o Extensive range of learning opportunitieso NHS Pension Schemeo Generous holiday entitlement in line with Terms & Conditionso Comprehensive health and wellbeing supporto NHS Car Lease schemes and a range of salary sacrifice schemeo Discounts on restaurants, getaways, shopping and finance through external providers.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Job description
Job responsibilities
Please see attached to the advert a job description and person specification for further details. Please ensure you read both documents carefully.
Please note, if your application is successful you will be required to present original certificates of qualifications that are listed in the person specification under essential.
Person Specification
Qualifications
Essential
- Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent or equivalent experience
- RSA III or equivalent level typing qualification or equivalent experience
- ECDL or Equivalent or equivalent experience
Desirable
- NVQ Level 3 Admin and Clerical
- Business Administration Level 2 Apprenticeship
- Ability to initiate and coordinate change to own working practices for service improvement.
Personal Attributes & Skills
Essential
- Ability to assimilate new practices and knowledge
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Trustworthy, punctual and reliable
- A methodical and organised approach to work
- Excellent verbal and written communication skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
- Good Time management skills
Desirable
- Evidence of liaising with more than one discipline
Experience
Essential
- Previous experience working in a clerical/administrative role
- Able to provide accurate information independently
- Computer literate incl. Microsoft Outlook, Word, Excel
- Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment
Desirable
- Good knowledge of speciality specific patient pathways
- Thorough knowledge of health care system and processes
- Experience of working in a Health Care setting in clinical administration role
Person Specification
Qualifications
Essential
- Minimum of 3 GCSEs including English and Maths at Grade C or above or equivalent or equivalent experience
- RSA III or equivalent level typing qualification or equivalent experience
- ECDL or Equivalent or equivalent experience
Desirable
- NVQ Level 3 Admin and Clerical
- Business Administration Level 2 Apprenticeship
- Ability to initiate and coordinate change to own working practices for service improvement.
Personal Attributes & Skills
Essential
- Ability to assimilate new practices and knowledge
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Trustworthy, punctual and reliable
- A methodical and organised approach to work
- Excellent verbal and written communication skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
- Good Time management skills
Desirable
- Evidence of liaising with more than one discipline
Experience
Essential
- Previous experience working in a clerical/administrative role
- Able to provide accurate information independently
- Computer literate incl. Microsoft Outlook, Word, Excel
- Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment
Desirable
- Good knowledge of speciality specific patient pathways
- Thorough knowledge of health care system and processes
- Experience of working in a Health Care setting in clinical administration role
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
