Job summary
This exciting new role will provide a robust end to end tracking and management for patients on Skin surgery pathways
This would be an ideal opportunity for an experienced administrator looking to expand there skills and knowledge
The post is full time for a fixed term of two years supporting Dermatology across three sites and based at Doncaster Royal infirmary
Main duties of the job
You will be required to maintain a high standard of administrative support to the Dermatology medical admin team ensuring that robust systems are in place for the efficient management of patients on a skin surgery pathway.
Ensure that digital transcriptions are managed timely in accordance with Trust expectation.
Provide proactive waiting list coordination to ensure patients are booked in line with clinical priority and national/local waiting times and to support the best use of capacity for patient pathway.
About us
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshire's leading acute trusts, serving a population of more than 444,000 across South Yorkshire, North Nottinghamshire and the surrounding areas.
Hosting three main hospital sites and a number ofadditional services, the Trust is one of only six Teaching Hospitals in Yorkshire and trains 25% of all medical students in the region, in addition to 30% of all other healthcare professional students.
A modern and forward-facing Trust employing over 6,600 members of staff, the hospital provides a full range of local hospital services across Doncaster Royal Infirmary in Doncaster,Bassetlaw Hospital in Worksop, Montagu Hospital in Mexborough.
Job description
Job responsibilities
Adopt proactive management approach to ensure best use of capacity for the patient pathway, provide a consistent patient service.
Oversee all patients pre and post skin surgery ensuring pathway are managed timely and utilise resources available to ensure milestones are adhered too
Use information and report/Patient Target List(PTL) to perform appropriate checks.
Ensure all results/correspondence/equipment is made available for clinical activities.
Ensure Inter-Provider Transfers (IPT) are completed/actioned in line with standard operating procedure.
Provide line managers with performance information in line with PTLs, as required.
Job description
Job responsibilities
Adopt proactive management approach to ensure best use of capacity for the patient pathway, provide a consistent patient service.
Oversee all patients pre and post skin surgery ensuring pathway are managed timely and utilise resources available to ensure milestones are adhered too
Use information and report/Patient Target List(PTL) to perform appropriate checks.
Ensure all results/correspondence/equipment is made available for clinical activities.
Ensure Inter-Provider Transfers (IPT) are completed/actioned in line with standard operating procedure.
Provide line managers with performance information in line with PTLs, as required.
Person Specification
Qualification or Experience
Essential
- Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification
- RSA III or NVQ III or suitable equivalent level administrative qualification
- ECDL or equivalent qualification / demonstrable experience
Desirable
- Business Administration Level II Apprenticeship
Knowledge and Experience
Essential
- Previous experience working in a clerical/administrative role
- Knowledge of medical terminology
- Demonstrable working knowledge of Microsoft packages including Word
- Customer care experience
- Ability to work to and promote Standard operating procedures / performance targets
- Experience of working within a busy/demanding environment. E.g. Multidisciplinary team
Desirable
- Thorough knowledge of health care system and processes
- Understanding of Primary Care, GP and Community Services
- Knowledge of Referral to Treatment Patient Access Policies and procedures
- Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment
Interpersonal Skills
Essential
- Ability to assimilate new practices and knowledge
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Demonstrates Trusts values and behaviours
- Commitment to Continuing Personal & Professional Development
- Trustworthy, punctual and reliable
Desirable
- Awareness of Trust policies and protocols
Organisational Skills
Essential
- A methodical and organised approach to work
- Demonstrates attention to detail
- Excellent verbal and written communication skills
- Accurate data entry, typing and checking skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Exercise good judgement; use own initiative
- Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
- Good time management skills
Person Specification
Qualification or Experience
Essential
- Minimum of 3 GCSEs including English and Maths at Grade C or above or suitable equivalent qualification
- RSA III or NVQ III or suitable equivalent level administrative qualification
- ECDL or equivalent qualification / demonstrable experience
Desirable
- Business Administration Level II Apprenticeship
Knowledge and Experience
Essential
- Previous experience working in a clerical/administrative role
- Knowledge of medical terminology
- Demonstrable working knowledge of Microsoft packages including Word
- Customer care experience
- Ability to work to and promote Standard operating procedures / performance targets
- Experience of working within a busy/demanding environment. E.g. Multidisciplinary team
Desirable
- Thorough knowledge of health care system and processes
- Understanding of Primary Care, GP and Community Services
- Knowledge of Referral to Treatment Patient Access Policies and procedures
- Understanding of patient priorities and targets in relation to appointments and waiting times, specifically Referral to Treatment
Interpersonal Skills
Essential
- Ability to assimilate new practices and knowledge
- Ability to deal calmly and diplomatically with a range of personalities and situations
- Proactive, self-motivated and with a positive approach to work
- Flexible and adaptable, able to take direction and instruction from others
- Team Player with a professional approach to work and colleagues; able to develop good working relationships
- Demonstrates Trusts values and behaviours
- Commitment to Continuing Personal & Professional Development
- Trustworthy, punctual and reliable
Desirable
- Awareness of Trust policies and protocols
Organisational Skills
Essential
- A methodical and organised approach to work
- Demonstrates attention to detail
- Excellent verbal and written communication skills
- Accurate data entry, typing and checking skills
- Ability to work under pressure to meet tight deadlines in a busy environment
- Exercise good judgement; use own initiative
- Ability to prioritise and manage own workload for best effect, work without direct supervision and delegate to others
- Good time management skills
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
