Job summary
Previous applicants need not apply.
We have a rare and exciting opportunity to join a newly created in-house Data Quality Validation Team, that will be responsible for the validation of all patient pathways. The Trust is making a significant investment in the team with the creation of 17 new posts.
This is a new model and provides a chance to be part of shaping the future of validation in preparation for the new EPR (Electronic Patient Record).
You will be joining the Team at an exciting time and will take a lead role in ensuring that the Trust has high quality data to support the delivery of the highest quality of care to patients and for performance reporting.
Applicants will have a good standard of general education including GCSE English and Maths or equivalent and an intermediate knowledge of Microsoft Office based systems. Strong attention to detail is essential. The applicant will need to demonstrate they have good communication skills and be an excellent team player who enjoys learning. Ability to demonstrate that they have used a variety of different systems in either other roles or educational establishments is also required. NHS experience in a relevant field such as Patient Administration or Data Quality would be preferred but not essential.
Applications from all job backgrounds are welcome as a full training package will be provided along with continuous support and career progression opportunities both within the Data Quality team, the Trust and the wider NHS.
Main duties of the job
The main duties of the role centre around the undertaking of data validation and updating data within Trust systems, primarily within the PAS (Patient Administration System. Expediting patients for further action.
You will identify any themes in data recording issues and refer onwards for action to support "right first time".
This will include an aptitude test for candidates who wish to continue with their application on the day.
About us
This is a new team that will compromise of;
- 14 Data Quality Assurance Officers
- 1 Data Quality Assurance Team Leaders
- 1 Data Quality Assurance Harm Lead
The new team members will work closely alongside the already established Team, that compromises of;
- 1 Data Quality Assurance Manager
- 1 Assistant Data Quality Assurance Manager
- 1 Data Quality Assurance Team Leader
- 3 Data Quality Assurance Business Partners
- 4 Data Quality Assurance Officers
All team members will work across all Hospital Sites as needed.
The Department offers a flexi-time scheme, along side hybrid working for part of the week once training is complete.
Job description
Job responsibilities
- Carry out data validations related to the recording of patient events on Trust systems, primarily the Trusts PAS system. This includes validation of complex clinical pathways from beginning to end, regardless of RTT active waiter status, including Outpatients, Waiting Lists and Inpatients.
- Work closely with the Data Quality Assurance Management and Business Partner teams to drive forward improvements in data quality.
- Provide expert guidance with regard to National and local data assurance / quality rules.
- Act upon the results of sample auditing to improve skill, experience, and quality of validation outputs.
- Responsible for the timely completion of all business-as-usual Team tasks, ensuring the relevant module is updated with correct information and that data quality standards are maintained.
- Responsible for capturing any data error themes and making suggestions for improvements going forwards.
- Use advanced PAS skills / other electronic hospital information systems to interpret / analyse and translate data, including complex patient pathways.
- Contribute to continually updating a core set of pathway scenarios.
- Assist the Data Quality Management team in recommendations for the continual development and use of robust patient tracking systems.
- To be guided by the principles and operational framework of the Trusts Referral to Hospital Access Policy.
Job description
Job responsibilities
- Carry out data validations related to the recording of patient events on Trust systems, primarily the Trusts PAS system. This includes validation of complex clinical pathways from beginning to end, regardless of RTT active waiter status, including Outpatients, Waiting Lists and Inpatients.
- Work closely with the Data Quality Assurance Management and Business Partner teams to drive forward improvements in data quality.
- Provide expert guidance with regard to National and local data assurance / quality rules.
- Act upon the results of sample auditing to improve skill, experience, and quality of validation outputs.
- Responsible for the timely completion of all business-as-usual Team tasks, ensuring the relevant module is updated with correct information and that data quality standards are maintained.
- Responsible for capturing any data error themes and making suggestions for improvements going forwards.
- Use advanced PAS skills / other electronic hospital information systems to interpret / analyse and translate data, including complex patient pathways.
- Contribute to continually updating a core set of pathway scenarios.
- Assist the Data Quality Management team in recommendations for the continual development and use of robust patient tracking systems.
- To be guided by the principles and operational framework of the Trusts Referral to Hospital Access Policy.
Person Specification
Experience
Essential
- Previous relevant NHS experience of working in a patient administration role and able to demonstrate a good understanding of patient flows
- Good understanding of 18 week principles including RTT measurement
- Proven experience of using Outpatient, Inpatient and Waiting List modules of the Patient Administration System (PAS) to an intermediate level
- Ability to analyse and interpret complex data within core systems
- Experience of data handling, including source data, data collection and inputting of data, demonstrating competency to an advanced level
Desirable
- Knowledge of clinical pathways
- Experience of undertaking audits.
Qualifications
Essential
- ECDL or equivalent experience
- English and Maths GCSE or equivalent qualification
- Well-developed keyboard and computer skills
Desirable
- Qi Training Course undertaken / participation in a service improvement project
Interpersonal Skills
Essential
- Clear communicator with excellent written and verbal skills. Confident to undertake training on a 1:1 basis.
- Able to handle constant interruptions and changing priorities to workload.
- Understanding the value of self-presentation
- Ability to make decisions within a given framework
Organisational Skills
Essential
- Ability to plan and manage own workload efficiently.
- Ability to work to strict deadlines.
- Able to concentrate for long periods ensuring accuracy is maintained at all times
Person Specification
Experience
Essential
- Previous relevant NHS experience of working in a patient administration role and able to demonstrate a good understanding of patient flows
- Good understanding of 18 week principles including RTT measurement
- Proven experience of using Outpatient, Inpatient and Waiting List modules of the Patient Administration System (PAS) to an intermediate level
- Ability to analyse and interpret complex data within core systems
- Experience of data handling, including source data, data collection and inputting of data, demonstrating competency to an advanced level
Desirable
- Knowledge of clinical pathways
- Experience of undertaking audits.
Qualifications
Essential
- ECDL or equivalent experience
- English and Maths GCSE or equivalent qualification
- Well-developed keyboard and computer skills
Desirable
- Qi Training Course undertaken / participation in a service improvement project
Interpersonal Skills
Essential
- Clear communicator with excellent written and verbal skills. Confident to undertake training on a 1:1 basis.
- Able to handle constant interruptions and changing priorities to workload.
- Understanding the value of self-presentation
- Ability to make decisions within a given framework
Organisational Skills
Essential
- Ability to plan and manage own workload efficiently.
- Ability to work to strict deadlines.
- Able to concentrate for long periods ensuring accuracy is maintained at all times
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
