Assistant Training and Education Coordinator

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Information:

This job is now closed

Job summary

As part of the Training Administration Team, the post holder will assist with the coordination of training and education across the Trust, providing administrative support to staff within the Training and Education team, ensuring the department runs smoothly at all times.

The role requires the input of accurate data onto bespoke IT systems and the production and distribution of reports.

The successful candidate will be required to cover for other administrative staff within the Training and Education department as required and to travel across Trust sites as the need arises.

Main duties of the job

  • To assist with the general running of the Training and Education Department
  • Provide a first level of user support to resolve queries via telephone, email, face to face
  • Use of electronic systems
  • Accurate inputting of data using bespoke software e.g. Bookwise, OLM.
  • Assist in the creation and maintenance of records of attendance.
  • Ensure course-joining instructions are sent out promptly
  • Assist in organisation and coordination of inductions as required.
  • Update notice boards within the Centre.
  • Ensure rooms are presentable prior to each meeting liaising with Facilities staff as required
  • Set up and prepare audio visual equipment in meeting rooms ie. PowerPoint, projector, video conferencing etc.
  • Assist presenters in operation of equipment as required
  • Report any faults within the department to the Estates and Facilities Department

When necessary be available to cover within the Education and Research Directorate at other Trust locations.

About us

Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshires leading acute trusts, serving a population of more than 444,000 across South Yorkshire, North Nottinghamshire and the surrounding areas.

Hosting three main hospital sites and a number of additional services, the Trust is one of only six Teaching Hospitals in Yorkshire.

The Training Education Administration Team form part of the Training and Education department at DBTH and are committed to the delivery of high quality administration to enable the delivery of excellent patient care by having the right staff trained in the right skill at the right time.

This position offers the successful applicant an opportunity to join a friendly and professional group of people, providing a trust wide service booking and recording all training undertaken by staff at the Trust.

Date posted

25 February 2021

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,005 to £19,337 a year

Contract

Permanent

Working pattern

Part-time

Reference number

272-2878535-A

Job locations

DRI

Armthorpe Road

Doncaster

DN2 5LT


Job description

Job responsibilities

To assist with the general running of the Training and Education Department

Welcome visitors to the Education Centre and other sites, signposting staff and visitors as required

Provide a first level of user support to resolve queries via telephone, email, face to face

General routine office procedures, e.g. maintain accurate filing systems both paper based and electronic, photocopying etc.

Use of electronic systems e.g. Outlook, Word, Excel.

Accurate inputting of data using bespoke software e.g. Bookwise, OLM.

Assist in the creation and maintenance of records of attendance.

Ensure course-joining instructions are sent out promptly

Assist with the arrangement and co-ordination of weekly meetings and tutorials for medical staff, liaising with internal and external speakers/presenters as required.

Assist in organisation and coordination of inductions as required.

Assist with the administration of the Undergraduate, Postgraduate and GP training schemes as required

Monitor stationery and highlight deficiencies to the Education Centre Coordinator

Arrange catering as required

Update notice boards within the Centre.

Ensure rooms are presentable prior to each meeting liaising with Facilities staff as required

Arrange furniture as required in meeting rooms, ensure presentation materials are available (e.g. flipcharts, pens, etc.)

Set up and prepare audio visual equipment in meeting rooms ie. PowerPoint, projector, video conferencing etc.

Assist presenters in operation of equipment as required

Report any faults within the department to the Estates and Facilities Department

When necessary be available to cover within the Education and Research Directorate at other Trust locations.

Display behaviours and values at all times that are consistent with those of the Trust

Adhere to Trust policies and procedures and relevant legislation including the requirements of any relevant professional body.

Job description

Job responsibilities

To assist with the general running of the Training and Education Department

Welcome visitors to the Education Centre and other sites, signposting staff and visitors as required

Provide a first level of user support to resolve queries via telephone, email, face to face

General routine office procedures, e.g. maintain accurate filing systems both paper based and electronic, photocopying etc.

Use of electronic systems e.g. Outlook, Word, Excel.

Accurate inputting of data using bespoke software e.g. Bookwise, OLM.

Assist in the creation and maintenance of records of attendance.

Ensure course-joining instructions are sent out promptly

Assist with the arrangement and co-ordination of weekly meetings and tutorials for medical staff, liaising with internal and external speakers/presenters as required.

Assist in organisation and coordination of inductions as required.

Assist with the administration of the Undergraduate, Postgraduate and GP training schemes as required

Monitor stationery and highlight deficiencies to the Education Centre Coordinator

Arrange catering as required

Update notice boards within the Centre.

Ensure rooms are presentable prior to each meeting liaising with Facilities staff as required

Arrange furniture as required in meeting rooms, ensure presentation materials are available (e.g. flipcharts, pens, etc.)

Set up and prepare audio visual equipment in meeting rooms ie. PowerPoint, projector, video conferencing etc.

Assist presenters in operation of equipment as required

Report any faults within the department to the Estates and Facilities Department

When necessary be available to cover within the Education and Research Directorate at other Trust locations.

Display behaviours and values at all times that are consistent with those of the Trust

Adhere to Trust policies and procedures and relevant legislation including the requirements of any relevant professional body.

Person Specification

Qualifications

Essential

  • NVQ 2 Business Administration, Customer Service Practitioner Level 2 or equivalent or working towards

Experience

Essential

  • Knowledge and experience of using Bookwise or similar booking system
  • Experience using computer software packages for accurate inputting, reporting, and data analysis,
  • Working knowledge and application of MS Office software

Skills

Essential

  • Customer Focused
  • Calm under pressure, displaying confidentiality, tact and diplomacy
Person Specification

Qualifications

Essential

  • NVQ 2 Business Administration, Customer Service Practitioner Level 2 or equivalent or working towards

Experience

Essential

  • Knowledge and experience of using Bookwise or similar booking system
  • Experience using computer software packages for accurate inputting, reporting, and data analysis,
  • Working knowledge and application of MS Office software

Skills

Essential

  • Customer Focused
  • Calm under pressure, displaying confidentiality, tact and diplomacy

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

DRI

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Doncaster & Bassetlaw Teaching Hospitals NHS FT

Address

DRI

Armthorpe Road

Doncaster

DN2 5LT


Employer's website

https://www.dbth.nhs.uk/ (Opens in a new tab)

For questions about the job, contact:

Education Supervisor

Ellie Madigan

elena.madigan@nhs.net

01302642049

Date posted

25 February 2021

Pay scheme

Agenda for change

Band

Band 2

Salary

£18,005 to £19,337 a year

Contract

Permanent

Working pattern

Part-time

Reference number

272-2878535-A

Job locations

DRI

Armthorpe Road

Doncaster

DN2 5LT


Supporting documents

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