Job summary
This is a fantastic opportunity for a self-motivated individual to join our existing team to provide efficient admin and clerical support to Critical Care.
Nominal working pattern is 22.5hrs per week on a 2 weekly static rota, to include evenings up to 7.00pm and weekends. In addition the post holder will be expected to work up to full-time during periods of annual leave for the ward.
You must have excellent inter-personal skills and be able to work both alone and as part of a team. This posts demands a candidate who pays attention to detail, is well organised and flexible.
A good standard of education is essential with Minimum GCSE Grade C (or equivalent) in both Maths and English. You must be IT Literate.
Main duties of the job
The post holder will be responsible for providing an effective and well organised administration/reception service to Doncaster Critical Care.
About us
Doncaster and Bassetlaw Teaching Hospitals NHS Foundation Trust is one of Yorkshires leading acute trusts, serving a population of more than 420,000 across South Yorkshire, North Nottinghamshire and the surrounding areas.
Hosting three main hospital sites and a number ofadditional services, the Trust is one of only five Teaching Hospitals in Yorkshire and by 2018 is projecting to train 25% of all medical students in the region, while we currently train 30% of all other healthcare professional students.
Job description
Job responsibilities
- To meet and greet all patients/visitors to the ward and allow access via any electronic entry system.
- Answering the telephone promptly, taking messages/action and re-directing calls as necessary.
- To ensure that all potential overseas visitors are identified.
- Data entry in respect of all attendances outside clinic/telephone
- consultations.
- Using the CaMIS Tracker system, locating, requesting and collection of patients case notes for planned and unplanned admissions.]
For full details please read the job description and person specification.
Job description
Job responsibilities
- To meet and greet all patients/visitors to the ward and allow access via any electronic entry system.
- Answering the telephone promptly, taking messages/action and re-directing calls as necessary.
- To ensure that all potential overseas visitors are identified.
- Data entry in respect of all attendances outside clinic/telephone
- consultations.
- Using the CaMIS Tracker system, locating, requesting and collection of patients case notes for planned and unplanned admissions.]
For full details please read the job description and person specification.
Person Specification
Experience
Essential
- Previous office/clerical experience
Desirable
- Experience of CAMIS or large mainframe database
- Previous hospital experience
- Experience of working unsupervised
Organisational Skills
Essential
- Ability to prioritise work and being part of a team
- Flexible approach to enable changing demands
- Accurate and careful to ensure high standard of work produced
Desirable
- Evidence of ability to deliver work to deadlines
- Able to work under pressure
Qualifications/Training
Essential
- GCSE/'O' Level or equivalent; Maths and English (Grade C or above)
- Keyboard Skills; IT Qualification or demonstrate through experience
Desirable
- RSA stage 1 or equivalent
- Customer Care Training/Experience
- Medical Terminology
Interpersonal Skills
Essential
- Effective communicator - written/verbal
- Sensitive and professional
- Able to work within a team environment
- Maintain confidentiality at all times in respect of the Data Protection ACT (1998)
Desirable
- Experience of dealing with emotional circumstances
Person Specification
Experience
Essential
- Previous office/clerical experience
Desirable
- Experience of CAMIS or large mainframe database
- Previous hospital experience
- Experience of working unsupervised
Organisational Skills
Essential
- Ability to prioritise work and being part of a team
- Flexible approach to enable changing demands
- Accurate and careful to ensure high standard of work produced
Desirable
- Evidence of ability to deliver work to deadlines
- Able to work under pressure
Qualifications/Training
Essential
- GCSE/'O' Level or equivalent; Maths and English (Grade C or above)
- Keyboard Skills; IT Qualification or demonstrate through experience
Desirable
- RSA stage 1 or equivalent
- Customer Care Training/Experience
- Medical Terminology
Interpersonal Skills
Essential
- Effective communicator - written/verbal
- Sensitive and professional
- Able to work within a team environment
- Maintain confidentiality at all times in respect of the Data Protection ACT (1998)
Desirable
- Experience of dealing with emotional circumstances
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
