Job summary
Are you looking for a fulfilling senior leadership role in a world leading organisation? If so, we are seeking a talented, motivated and values-driven Service Managers to join our leadership team at GOSH.
The successful candidate will be responsible for the effective day to day operational and performance management of the Endocrine, Metabolic and Junior Doctor Rota Coordination Team.
The successful candidates will also be expected to deliver a culture of continuous improvement across the Brain Directorate and wider trust with the primary aim of improving the lives of children at GOSH.
Main duties of the job
As an experienced operational manager with excellent management skills, you thrive when working in a dynamic fast-paced environment, balancing competing demands and tackling daily challenges. You are known for delivering high quality work with keen attention to detail and are a team player who tailors your communication style to your audience. You possess the ability to work independently as well as to lead teams and transformational workstreams. The interests of patients and your staff is at the heart of everything you do.
These roles represent an excellent opportunity for experienced managers who are looking to broaden their breadth of experience and make genuine change in a hospital with an established reputation for research, education, teaching, innovation and quality of care.
We welcome applications from individuals with ambition and desire to make a difference.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
- Our Always values
- Knowledge and understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Education, training and qualifications
Essential
- Degree or equivalent level of experience
- Evidence of continuing professional development
Desirable
- Project Management Qualification
- Post graduate management qualification or equivalent level of study
Skills and abilities
Essential
- Excellent organisational skills
- Good written, oral and presentational skills to allow effective communication
- Highly effective interpersonal, communication and people management skills when dealing with complex or contentious information
- Ability to analyse, interpret and present complex data/information
- Computer skills including use of word processing, spreadsheets, email and use of NHS systems
- Ability to innovate; able to problem solve and make decisions from a broad range of complex options
- Experience in developing and implementing operational process and procedures
Knowledge & Experience
Essential
- Extensive healthcare experience
- NHS Operational Management experience at band 7 or equivalent
- Experience of leading a service and managing a team and its development
- Experience of leading and delivering transformation / change projects
- Experience of managing a budget and cost improvement
- Working knowledge of delivering national waiting time performance targets
- Experience of contributing towards business case development and understanding the key requirements of a proposal
Person Specification
GOSH Culture and Values
Essential
- Our Always values
- Knowledge and understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Education, training and qualifications
Essential
- Degree or equivalent level of experience
- Evidence of continuing professional development
Desirable
- Project Management Qualification
- Post graduate management qualification or equivalent level of study
Skills and abilities
Essential
- Excellent organisational skills
- Good written, oral and presentational skills to allow effective communication
- Highly effective interpersonal, communication and people management skills when dealing with complex or contentious information
- Ability to analyse, interpret and present complex data/information
- Computer skills including use of word processing, spreadsheets, email and use of NHS systems
- Ability to innovate; able to problem solve and make decisions from a broad range of complex options
- Experience in developing and implementing operational process and procedures
Knowledge & Experience
Essential
- Extensive healthcare experience
- NHS Operational Management experience at band 7 or equivalent
- Experience of leading a service and managing a team and its development
- Experience of leading and delivering transformation / change projects
- Experience of managing a budget and cost improvement
- Working knowledge of delivering national waiting time performance targets
- Experience of contributing towards business case development and understanding the key requirements of a proposal
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital
Great Ormond Street
London
WC1N 3JH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
