Job summary
An exciting opportunity has arisen within the Medical Director's Office for an Associate Business Manager. The duties of the role are wide ranging, and the post holder will need to be able to respond flexibly and responsively to changes in priorities in line with the Directorate's responsibilities and objectives.
The ideal candidate should demonstrate:
- Experience of maintaining activity to deadlines so project progress remains on track
- Excellent verbal and written communication skills, to include strong secretariat skills
- Good data analysis and interpretation skills; able to convert data into presentable material
- Experienced and effective team worker skilled at networking and establishing positive relationships and rapport with all stakeholders, including senior managers.
- Good working knowledge of IT systems and processes within Trust i.e. Share point
- Knowledge of different programme and project management techniques and principles.
- Ability to plan and organise a broad range of complex activities and adjust plans where necessary.
Main duties of the job
The Associate Business Manager plays a crucial role in ensuring the smooth functioning of daily business operations by delivering a wide range of administrative tasks including strategic and executive communication, preparation of corporate briefing packs. Also included is diary management and engagement scheduling in conjunction with the Executive Assistant, oversight of action logs and deadlines and working alongside the Business Manager to prepare the Chief Medical Officer (CMO) for Board and Committee requirements.
The post holder will be required to work autonomously and make judgements on priorities, with in depth understanding of the scope of the whole organisation and workstreams of the Medical Directors Office. There will be a requirement to proactively produce information and effectively screen, resolve, or direct executive enquiries to the most appropriate persons, and react to media and ministerial requirements and commissions.
The Post Holder will support the Business Manager in the development, maintenance and review of systems, procedures of the Medical Director's Office, in accordance with the statutory requirements.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.
We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.
We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.
We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.
We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents please view the attachment/s below.
Person Specification
GOSH Culture and Values
Essential
- Our Always values
- Knowledge and understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Academic/Professional qualification/Training
Essential
- Education to degree or equivalent level of knowledge.
- Evidence of continuing professional development
Knowledge and Skills
Essential
- Proven expertise in the field of providing administrative support
- Knowledge of FOI and governance principles and how to implement these effectively withing the Trust
- A strong track record of managing expectations and supporting multiple people at once
- Strategic thinker with the ability to balance strategic, operational and financial management
- Demonstrable effective line management skills, including managing diverse professions
- Strong leadership, interpersonal skills, and authority; able successfully foster and manage inter-relationships
- Ability to understand and manage a range of complex issues which include financial processes, performance management, contract management and measurement information governance requirements
- Advanced skills in negotiation and influencing at the most senior levels across all disciplines including executives.
- Expert knowledge and experience of stakeholder engagement, specifically engaging clinicians, and patient involvement.
- Evidence of the ability to constructively challenge
- Ability to work accurately and with attention to fine detail
- Demonstrates sound judgement and is able to create structure and short- and long-term plans in such an environment and provide direction to others.
- Excellent communication skills both orally and in writing, with an ability to prepare written documents and complex proposals that are clear and easily understood.
- Ability to identify complex, interrelated risks.
- Excellent presentation skills, including the ability to effectively present to senior staff and external professional bodies.
- Competent with Microsoft products i.e. Outlook, Word. Excel, PowerPoint, and Project
- Manage time effectively and multi-task to meet concurrent deadlines
- Ability to identify, define, promote, and communicate clear organisational values and goals with rational and timely decision taking
Experience
Essential
- Experience of working in a complex, multi-agency environment and across organisational boundaries
- Experience of developing skills and influencing others successfully in improvement methodologies and ideas
- Expert knowledge and experience of stakeholder engagement, specifically engaging clinicians, and patient involvement.
Personal Attributes
Essential
- Self-motivated and resourceful
- Strong leadership style that motivates others
- Exceptional interpersonal skills including listening, diplomacy, discretion, confidentiality.
- Articulate, committed, inspiring and enthusiastic
- High degree of integrity Evidence of a strong sense of commitment to openness, honesty, inclusiveness, and personal integrity
- Demonstrates a strong need to achieve, setting high standards for self and others. Committed to the value of own role, takes initiative, and focuses on improving business performance
- Evidence of resilience in a range of complex and demanding situations
- Evidence of personal achievement of results through strong leadership and implementation strategies
- Sophisticated understanding of equality issues and how they affect different sections of the healthcare community.
- Ability to take the initiative and work independently
- Must be able to travel across sites to fully engage staff
Person Specification
GOSH Culture and Values
Essential
- Our Always values
- Knowledge and understanding of diverse backgrounds and perspectives.
- Understanding of Diversity and Inclusion challenges in the workplace.
- Demonstrable contribution to advancing Equality, Diversity and Inclusion in the Workplace
Academic/Professional qualification/Training
Essential
- Education to degree or equivalent level of knowledge.
- Evidence of continuing professional development
Knowledge and Skills
Essential
- Proven expertise in the field of providing administrative support
- Knowledge of FOI and governance principles and how to implement these effectively withing the Trust
- A strong track record of managing expectations and supporting multiple people at once
- Strategic thinker with the ability to balance strategic, operational and financial management
- Demonstrable effective line management skills, including managing diverse professions
- Strong leadership, interpersonal skills, and authority; able successfully foster and manage inter-relationships
- Ability to understand and manage a range of complex issues which include financial processes, performance management, contract management and measurement information governance requirements
- Advanced skills in negotiation and influencing at the most senior levels across all disciplines including executives.
- Expert knowledge and experience of stakeholder engagement, specifically engaging clinicians, and patient involvement.
- Evidence of the ability to constructively challenge
- Ability to work accurately and with attention to fine detail
- Demonstrates sound judgement and is able to create structure and short- and long-term plans in such an environment and provide direction to others.
- Excellent communication skills both orally and in writing, with an ability to prepare written documents and complex proposals that are clear and easily understood.
- Ability to identify complex, interrelated risks.
- Excellent presentation skills, including the ability to effectively present to senior staff and external professional bodies.
- Competent with Microsoft products i.e. Outlook, Word. Excel, PowerPoint, and Project
- Manage time effectively and multi-task to meet concurrent deadlines
- Ability to identify, define, promote, and communicate clear organisational values and goals with rational and timely decision taking
Experience
Essential
- Experience of working in a complex, multi-agency environment and across organisational boundaries
- Experience of developing skills and influencing others successfully in improvement methodologies and ideas
- Expert knowledge and experience of stakeholder engagement, specifically engaging clinicians, and patient involvement.
Personal Attributes
Essential
- Self-motivated and resourceful
- Strong leadership style that motivates others
- Exceptional interpersonal skills including listening, diplomacy, discretion, confidentiality.
- Articulate, committed, inspiring and enthusiastic
- High degree of integrity Evidence of a strong sense of commitment to openness, honesty, inclusiveness, and personal integrity
- Demonstrates a strong need to achieve, setting high standards for self and others. Committed to the value of own role, takes initiative, and focuses on improving business performance
- Evidence of resilience in a range of complex and demanding situations
- Evidence of personal achievement of results through strong leadership and implementation strategies
- Sophisticated understanding of equality issues and how they affect different sections of the healthcare community.
- Ability to take the initiative and work independently
- Must be able to travel across sites to fully engage staff
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital for Children
Great Ormond Street
London
WC1N 3BH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
