Job summary
An exciting opportunity has arisen for a number of Floor Manager's to join our Space and Place Directorate.
We currently have three available positions:
- 1 x Permanent
- 1 x 12 Months Fixed Term Contract (1st Feb 2024 - 31st Jan 2025)
- 1 x 18 Months Fixed Term Contract (1st Feb 2024 - 1st August 2025)
The successful candidate will be a proactive and experienced individual with intuitive service skills, responsible for leading and monitoring the hospital environment audits to improve and facilitate our patients experience.
The successful applicants must be patient focused, proactive, organised with the ability to multi task and deal with frequent disruptions in a busy working environment. We are looking for hard working individuals who demonstrate close attention to detail, good knowledge of PLACE, NHS Cleaning Standards and have a positive approach to their work.
Excellent communication skills both verbal and written are essential for this role.'
Please Note: Previous applicants need not apply
Main duties of the job
- The role is the Trust's formal link between Clinical staff and the Space and Place Directorate, responsible for delivering compliant local patient environment management
- This role is to ensure standards are delivered by the effective liaison of the Housekeeping, Clinical links staff and Matrons, the Soft FM contractors and the services within Space and Place Directorate
- The Floor Manager role will be accountable for the quality of these services by effective liaison and communications throughout the domestic, food, portering, waste, transport, security teams to maximise patient satisfaction with the delivery of the facilities management functions
- This role will be accountable for resolving issues which have not been addressed by the various operational teams and is intended to be a champion on behalf of the patient and to conduct surveys, develop facilities management action plans and monitor and audit standards.
About us
GOSH is committed to recruiting the best person for the job, based solely on their ability and individual merit as measured against the criteria for the role; through a process that is fair, open, consistent and free from bias and discrimination.We are committed to being a diverse and inclusive employer and foster a culture where all staff are valued, respected and acknowledged. All applicants will receive consideration for employment without regard to race, colour, national origin, religion, sexual orientation, gender, gender identity, age, disability status or length of time spent unemployed.We particularly welcome applications from BAME communities, people with disabilities and/or long-term health conditions and LGBT+ community members.We have policies and procedures in place to ensure that all applicants and employees are treated fairly and consistently. We are proud to be accredited as a Disability Confident Employer, a member of Business Disability Forum and a Stonewall Diversity Champion.We have active and Executive supported BAME, LGBT+ and Allies, Disability and Long-Term Health Conditions and Women's staff networks. Staff networks are employee-led groups formed around interests, issues and a common bond or background. Staff network members create a positive and inclusive work environment at Great Ormond Street Hospital by actively contributing to the Trust's mission, values and efforts specific to inclusion. All of our staff networks are open to any employee.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience, and knowledge required. For both documents, please view the attachment/s below.
Person Specification
Values
Essential
- GOSH Values
- Experience of working as part of a diverse team
- Experience of contributing to an inclusive workplace culture.
Academic/Professional qualification/Training
Essential
- NVQ Level 4 (or equivalent) or Professional Qualification in relevant subject
- Food Hygiene Level 2 Certificate (or commitment to achieve within first month of post)
Desirable
- BICS Cleaning qualification
- Degree in Facilities Management or associated subject
- PRINCE 2 Qualification
- NEBOSH Qualification
Experience/Knowledge
Essential
- Experience in audit and monitoring standards
- Experience in managing the patient environment
- Experience in working in a pressurised environment
- Experience in rectification of issues of non- compliance
- Experience in problem solving, assessing risk and project managing ward moves / divisional moves
- Understanding of operational structure of an environment
- Knowledge of CQC standards, NHS cleaning standards, PLACE, Food hygiene regulations, COSHH, H&S at Work
- Risk / Incident management process
Desirable
- Experience in line management
Skills/Abilities
Essential
- Ability to line manage and supervise staff
- Ability to communicate with all levels of staff
- Ability to multitask
- Ability to work on own initiative and as part of a team
- Ability to identify improvement initiatives & project manage
- Ability to use computer packages (word, excel) and electronic monitoring tools
- Ability to organise and prioritise workload and delegate tasks
- Report preparation skills
- Ability to lead a team
Person Specification
Values
Essential
- GOSH Values
- Experience of working as part of a diverse team
- Experience of contributing to an inclusive workplace culture.
Academic/Professional qualification/Training
Essential
- NVQ Level 4 (or equivalent) or Professional Qualification in relevant subject
- Food Hygiene Level 2 Certificate (or commitment to achieve within first month of post)
Desirable
- BICS Cleaning qualification
- Degree in Facilities Management or associated subject
- PRINCE 2 Qualification
- NEBOSH Qualification
Experience/Knowledge
Essential
- Experience in audit and monitoring standards
- Experience in managing the patient environment
- Experience in working in a pressurised environment
- Experience in rectification of issues of non- compliance
- Experience in problem solving, assessing risk and project managing ward moves / divisional moves
- Understanding of operational structure of an environment
- Knowledge of CQC standards, NHS cleaning standards, PLACE, Food hygiene regulations, COSHH, H&S at Work
- Risk / Incident management process
Desirable
- Experience in line management
Skills/Abilities
Essential
- Ability to line manage and supervise staff
- Ability to communicate with all levels of staff
- Ability to multitask
- Ability to work on own initiative and as part of a team
- Ability to identify improvement initiatives & project manage
- Ability to use computer packages (word, excel) and electronic monitoring tools
- Ability to organise and prioritise workload and delegate tasks
- Report preparation skills
- Ability to lead a team
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
