Job summary
The ICT Business Analyst (BA) will analyse business processes across a range of clinical and non-clinical services, documenting the resulting business and ICT workflows and, where appropriate, drawing upon this documentation to support the development of business cases for technology-enabled change.
The BA will work with clinical and non-clinical stakeholders to engage, elicit, define, document, communicate and validate functional and non-functional processes and requirements. This is a 'full-lifecycle' role, with possible involvement in business case development, procurement, design, development, testing and implementation.
The BA will typically work on a number of assignments simultaneously; assignments will vary in scale and complexity, with the duration ranging from a few days to several months.
Main duties of the job
The ICT Business Analyst (BA) will analyse business processes across a range of clinical and non-clinical services, documenting the resulting business and ICT workflows and, where appropriate, drawing upon this documentation to support the development of business cases for technology-enabled change.
The BA will work with clinical and non-clinical stakeholders to engage, elicit, define, document, communicate and validate functional and non-functional processes and requirements. This is a 'full-lifecycle' role, with possible involvement in business case development, procurement, design, development, testing and implementation.
The BA will typically work on a number of assignments simultaneously; assignments will vary in scale and complexity, with the duration ranging from a few days to several months.
About us
Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is aninternational centre of excellence in child healthcare. GOSH is an acute specialist paediatrichospital with a mission to provide world-class care to children and young people with rare,complex and difficult-to-treat conditions.
Together with our research partner, the UCL Great Ormond Street Institute of Child Health,we form the UK's only academic Biomedical Research Centre specialising in paediatrics.
Most of the children we care for are referred from other hospitals throughout the UK andoverseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widestrange of specialist health services for children on one site.
We believe our people are the head, the heart, the hands and the face of GOSH. Being partof our team is incredibly rewarding and you will be doing something extraordinary to thelives of the children and young people we care for.
GOSH is a challenging, complex and inspiring place to work. Each and every day our peoplecome together to support each other to deliver excellent patient care, often working tohelp our patients and their families navigate through demanding processes and difficultdecisions.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of therole, and the person specification outlines the qualifications, skills, experience andknowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of therole, and the person specification outlines the qualifications, skills, experience andknowledge required. For both documents please view the attachment/s below.
Person Specification
Person Specification
Essential
- Masters Level Degree or equivalent (i.e. 3 years' experience in a similar IT role)
- Possess a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis) or have equivalent experience
- Excellent interpersonal skills, and an ability to work positively with stakeholders from a wide range of backgrounds and disciplines.
- Highly articulate (oral and written), with a particular ability to express technical ideas to a non-technical audience.
- Self-motivated with an ability to work on own initiative or as part of a team
- Proven ability to integrate with teams and build relationships with stakeholders
- Experience of working with modelling and analysis tools (e.g. Enterprise Architect), methods and standards (e.g. UML, BPMN).
- In-depth knowledge of business modelling techniques and experience in obtaining input from, and communicating, modelling results to stakeholders for approval/agreement.
- Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application.
- Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing stakeholder requirements and identifying how these map to process requirements.
- Proven experience and ability to negotiate successfully with others to gain mutually beneficial results by presenting interests in ways that foster understanding and resolution of problems.
- Proven ability to seek to understand others' interests yet question and counter others' proposals without damaging relationships. Strong experience of using various approaches to address needs or resolve issues whilst balancing win/win solutions or mutually agreeable trade-offs.
- Experience of developing specifications of functional and non-functional requirements
- Understanding of project delivery and change management processes, preferably using the PRINCE2 project management methodology. Appreciation of how the business analysis process supports project delivery.
- Excellent knowledge of the Microsoft Office Suite including Visio.
- Always welcoming - positive, polite, prompt, responsive
- Always helpful - respectful, supportive, approachable; caring
- Always expert - Up-to-date knowledge, strive to provide a quality service, proactive
- Always one team - informative, mindful, appreciative, open, honest
Desirable
- ITIL Qualification
- Experience of business process testing, including the management of test scenarios and reporting of testing outcomes.
- Experience of supporting the development of ICT business cases
- Knowledge of the Treasury 5-case model for business case development
- Experience of working in the NHS, preferably in an NHS Trust
- Working knowledge of the NHS and national developments and policy initiatives
- Experience of working with project management tools, and reporting software
Person Specification
Person Specification
Essential
- Masters Level Degree or equivalent (i.e. 3 years' experience in a similar IT role)
- Possess a recognised Business Analysis professional qualification (such as BCS International Diploma in Business Analysis) or have equivalent experience
- Excellent interpersonal skills, and an ability to work positively with stakeholders from a wide range of backgrounds and disciplines.
- Highly articulate (oral and written), with a particular ability to express technical ideas to a non-technical audience.
- Self-motivated with an ability to work on own initiative or as part of a team
- Proven ability to integrate with teams and build relationships with stakeholders
- Experience of working with modelling and analysis tools (e.g. Enterprise Architect), methods and standards (e.g. UML, BPMN).
- In-depth knowledge of business modelling techniques and experience in obtaining input from, and communicating, modelling results to stakeholders for approval/agreement.
- Expertise with the application of Business Analysis techniques, methods and tools; experience of the implementation of Business Analysis techniques, methods and tools as well as the enhancement of their application.
- Experience of process analysis, assessment and change including financial, cultural, technological, organisational and environmental factors. Further experience of establishing stakeholder requirements and identifying how these map to process requirements.
- Proven experience and ability to negotiate successfully with others to gain mutually beneficial results by presenting interests in ways that foster understanding and resolution of problems.
- Proven ability to seek to understand others' interests yet question and counter others' proposals without damaging relationships. Strong experience of using various approaches to address needs or resolve issues whilst balancing win/win solutions or mutually agreeable trade-offs.
- Experience of developing specifications of functional and non-functional requirements
- Understanding of project delivery and change management processes, preferably using the PRINCE2 project management methodology. Appreciation of how the business analysis process supports project delivery.
- Excellent knowledge of the Microsoft Office Suite including Visio.
- Always welcoming - positive, polite, prompt, responsive
- Always helpful - respectful, supportive, approachable; caring
- Always expert - Up-to-date knowledge, strive to provide a quality service, proactive
- Always one team - informative, mindful, appreciative, open, honest
Desirable
- ITIL Qualification
- Experience of business process testing, including the management of test scenarios and reporting of testing outcomes.
- Experience of supporting the development of ICT business cases
- Knowledge of the Treasury 5-case model for business case development
- Experience of working in the NHS, preferably in an NHS Trust
- Working knowledge of the NHS and national developments and policy initiatives
- Experience of working with project management tools, and reporting software
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Great Ormond Street Hospital for Children NHS Foundation Trust
Address
Great Ormond Street Hospital
Barclay House, Queens Square
London
WC1N 3BH
Employer's website
https://www.gosh.nhs.uk/ (Opens in a new tab)
