Job summary
We are looking for an experienced Senior Communications and Engagement Officer to join our Communications team, firmly focusing on Innovation and GOSH DRIVE (Data for Research, Innovation and Virtual Environments).
Great Ormond Street Hospital (GOSH)s mission is to provide world-class clinical care and training, pioneering new research and treatments, in partnership with others, for the benefit of children in the UK and worldwide. Our research teams are consistently amongst the best in the world in their disciplines. At any one time, there are around 1,000 active research projects ranging from observational studies to clinical trials of medicinal products.
One of our core priorities in our Above and Beyond strategy is to accelerate translational research and innovation to save and improve lives. GOSH, together with the UCL Great Ormond Street Institute of Child Health, is world-renowned for translational research activities. As a Research Hospital, we want to make sure that research and innovation is fully integrated across all areas and that all of our staff, patients and their families have the opportunity to take part.
Our communications team builds connections, trust and shared understanding with patients, their families, colleagues and volunteers, partner organisations and others. Were here to generate active support so that together we can advance care for children and young people with complex health needs and enable them to fulfil their potential.
Main duties of the job
Working closely with the Research Communications Manager, this pro-active post holder will develop and lead on dynamic, relevant and engaging Research and Innovation campaigns and communications activity for colleagues. Building on successful awareness raising activity around research, these new interventions will raise participation in research amongst our diverse colleague base. Gathering colleague insights and surfacing their experiences will be really important. In alignment existing frameworks and annual plans, the post holder will map the current opportunities and challenges to getting involved in research across colleague groups - and generate a measurable plan for delivering approaches, campaigns and content for internal engagement activities based on this. While the initial focus of this role is internal, we expect that the stories you uncover will often work for an external audience and this post holder will work closely with the wider communication team, and partner organisations, to summarise complex research and research experiences and share them, far and wide.
Its a very exciting time to join us in this newly formed role. If youre able to turn complex science into understandable research insights, build strong relationships and have good experience delivering initiatives and campaigns that drive awareness and involvement, wed like to hear from you.
About us
Great Ormond Street Hospital for Children NHS Foundation Trust (GOSH) is an international centre of excellence in child healthcare. GOSH is an acute specialist paediatric hospital with a mission to provide world-class care to children and young people with rare, complex and difficult-to-treat conditions.
Together with our research partner, the UCL Great Ormond Street Institute of Child Health, we form the UKs only academic Biomedical Research Centre specialising in paediatrics.
Most of the children we care for are referred from other hospitals throughout the UK and overseas. There are 60 nationally recognised clinical specialities at GOSH; the UK's widest range of specialist health services for children on one site.
We believe our people are the head, the heart, the hands and the face of GOSH. Being part of our team is incredibly rewarding and you will be doing something extraordinary to the lives of the children and young people we care for.
GOSH is a challenging, complex and inspiring place to work. Each and every day our people come together to support each other to deliver excellent patient care, often working to help our patients and their families navigate through demanding processes and difficult decisions.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Job description
Job responsibilities
The full job description provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. For both documents please view the attachment/s below.
Person Specification
Our always values
Essential
Skills and abilities
Essential
- Proven written communication skills, with experience of writing for a variety of audiences, including digital and online copy and accessible public-facing documents/information
- Ability to communicate with staff of all levels in a multidisciplinary setting and maintain effective working relationships at operational and senior management levels
- Ability to identify areas for improvement in existing processes and make recommendations for action
- Ability to communicate on complex matters and difficult situations requiring persuasion and influence
- Ability to take decisions on difficult and contentious issues where there may be a number of courses of action
- Ability to plan, prioritise and manage work of self and others
- Ability to make good use of available information sources to enable efficient and effective planning
- Proven ability for developing and managing relationships with a range of different stakeholders
- Ability to work under pressure and to perform to tight deadlines
- Ability to calmly manage an unpredictable workload/conflicting priorities
Education, training and qualifications
Essential
- Degree level qualification or equivalent experience in Communications, Innovation or Data
- Evidence of continuing professional development
Knowledge & Experience
Essential
- Experience of providing digital communications as part of an integrated communications and engagement campaign
- Knowledge and experience of managing websites on Wordpress, Drupal or similar content management systems (CMS)
- Knowledge of methods and best practice in e-communications and digital marketing
- Experience of organising events
Desirable
- Experience of working with analytical tools such as Google Analytics
- Understanding of the NHS and current healthcare policy
- Experience of creating marketing materials using Microsoft Office or Adobe Creative Cloud software packages
- Experience of NHS Business processes
Person Specification
Our always values
Essential
Skills and abilities
Essential
- Proven written communication skills, with experience of writing for a variety of audiences, including digital and online copy and accessible public-facing documents/information
- Ability to communicate with staff of all levels in a multidisciplinary setting and maintain effective working relationships at operational and senior management levels
- Ability to identify areas for improvement in existing processes and make recommendations for action
- Ability to communicate on complex matters and difficult situations requiring persuasion and influence
- Ability to take decisions on difficult and contentious issues where there may be a number of courses of action
- Ability to plan, prioritise and manage work of self and others
- Ability to make good use of available information sources to enable efficient and effective planning
- Proven ability for developing and managing relationships with a range of different stakeholders
- Ability to work under pressure and to perform to tight deadlines
- Ability to calmly manage an unpredictable workload/conflicting priorities
Education, training and qualifications
Essential
- Degree level qualification or equivalent experience in Communications, Innovation or Data
- Evidence of continuing professional development
Knowledge & Experience
Essential
- Experience of providing digital communications as part of an integrated communications and engagement campaign
- Knowledge and experience of managing websites on Wordpress, Drupal or similar content management systems (CMS)
- Knowledge of methods and best practice in e-communications and digital marketing
- Experience of organising events
Desirable
- Experience of working with analytical tools such as Google Analytics
- Understanding of the NHS and current healthcare policy
- Experience of creating marketing materials using Microsoft Office or Adobe Creative Cloud software packages
- Experience of NHS Business processes
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
