Northamptonshire Healthcare Foundation Trust

Practice and Performance Manager

This job is now closed

Job summary

Are you ready to bring your analytical and organisational skills into a unique and rewarding setting?

We are seeking a Practice and Performance Manager to join our dedicated healthcare team at HMP Nottigham. This is a dynamic role where your expertise will directly contribute to the delivery of high-quality healthcare services in a secure environment.

About the Role

As Practice and Performance Manager, you will play a key role in supporting the integrated healthcare team, which includes primary care, mental health, GP services, dentistry, podiatry, and optometry. Your responsibilities will include:

Leading and managing the healthcare administration team
Overseeing day-to-day administrative operations
Monitoring service performance and producing insightful reports
Supporting service delivery through data analysis and process improvement
Liaising with internal teams and external partners to ensure smooth coordination
Presenting performance updates to senior healthcare leaders and stakeholders

This is a pivotal role that ensures our healthcare provision is efficient, responsive, and aligned with community standards.

Main duties of the job

We're looking for someone who is:

Organised and analytical, with a keen eye for detail
Confident in managing teams and coordinating across disciplines
Experienced in healthcare systems (e.g. SystmOne) and reporting tools
A strong communicator, able to engage with staff at all levels
Adaptable and proactive, thriving in a fast-paced, secure environment

If you're looking for a role that is professionally challenging, deeply rewarding, and offers the chance to make a real impact, we'd love to hear from you.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Date posted

17 December 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£31,049 to £37,796 a year pa, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TG558-HMPNOT

Job locations

HMP Nottingham

Nottingham

NG5 3AG

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

Knowledge & Experience

Essential

Maths and English GCSE or equivalent
SystmOne knowledge and experience (essential)
Experience of leading a team in a busy office / administrative function
Excellent communication skills
Leading, motivating and inspiring the team on a daily basis

Desirable

Prison experience
Experience of training / presenting to others (desirable)
Experience of coaching / mentoring others (desirable)

Skills

Essential

Effectively with IT and any relevant external parties on infrastructure, reporting and data-related issues when required.

Person Specification

Knowledge & Experience

Essential

Maths and English GCSE or equivalent
SystmOne knowledge and experience (essential)
Experience of leading a team in a busy office / administrative function
Excellent communication skills
Leading, motivating and inspiring the team on a daily basis

Desirable

Prison experience
Experience of training / presenting to others (desirable)
Experience of coaching / mentoring others (desirable)

Skills

Essential

Effectively with IT and any relevant external parties on infrastructure, reporting and data-related issues when required.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.