Northamptonshire Healthcare Foundation Trust

Operational Support Officer

The closing date is 29 July 2025

Job summary

We are pleased to be recruiting an Operational Support Officer for Secured Services, with a focus on supporting the expansion of our Prisons portfolio of services over a 2 year period due to time limited funding.

Operating as an integral and embedded member of the turnaround team, the Operational Support Officer is responsible for the operational management of non - clinical activity within Secured Services, and specifically the turnaround team.

Main duties of the job

The post holder will play a pivotal role as we bring new Secured Services into team NHFT. This role will be critical in ensuring delivery of the Trust's mission of "We make a difference together". Working collaboratively with colleagues across the Secured and Specialist CDP and turnaround team, the post holder will provide business and operational support to the Specialist and Secure Directorate, including responsibility for managing and maintaining a range of information systems and processes across the directorate, assist in developing and driving business plans and manage, develop, implement and monitor policies & protocols across a range of services.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Date posted

23 July 2025

Pay scheme

Agenda for change

Band

Band 6

Salary

£38,682 to £46,580 a year pa pro rata

Contract

Fixed term

Duration

24 months

Working pattern

Full-time

Reference number

270-TG212-MH

Job locations

HMP Lowdham Grange

Nottinghamshire

NG14 7DA

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

Knowledge and Experience

Essential

Educated to degree or equivalent experience plus training/experience to post graduate diploma level.
Evidence of continued professional development (CPD) relevant to a business manager role.

Desirable

Management experience working in the NHS

Skills and Abilities

Essential

Excellent communication skills, verbal and written.

Person Specification

Knowledge and Experience

Essential

Educated to degree or equivalent experience plus training/experience to post graduate diploma level.
Evidence of continued professional development (CPD) relevant to a business manager role.

Desirable

Management experience working in the NHS

Skills and Abilities

Essential

Excellent communication skills, verbal and written.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.