Community Service Manager

Northamptonshire Healthcare Foundation Trust

The closing date is 11 March 2025

Job summary

We are recruiting a Community Service Manager who will be responsible for the management and development of two services within the Specialist Community Mental Health Services portfolio.

The post holder will have service management responsibility for the Early Intervention in Psychosis Service (N-STEP) and the Community Forensic Team (CFT).

As the service manager, the post holder will promote a culture based on principles of recovery, choice, and individualised care, in which service users can expect to be active in decision making about their care and treatment. This culture will also be based around intrinsic values of kindness, compassion, and a desire to help others.

Reporting to the Head of Specialist Community Mental Health Services the post holder will be responsible for the line management of Operational Managers within their service supporting them to lead and develop their team.

Main duties of the job

To take overall management responsibility for all aspects of service delivery and operational activity for the service
To be responsible for operational performance indicators including contractual, financial, quality and safety, and people
To provide leadership holding responsibility for operational delivery of service outcomes.
To lead and participate in transformation project work and quality improvement
To improve and develop the agreed service model, developing clinical structures, recruiting staff and operationalizing the service
To put in place and monitor arrangements for partnership working among different teams and agencies
To lead the development of integrated pathways for service users accessing the service and other community interventions
Management of buildings where portfolio services are based
To develop robust interagency relationships with key agencies supporting the development of integrated care pathways.
To develop, implement and put in place monitoring arrangements for integrated and partnership working
To ensure Service Users and Carers are included in all the work the service does.
To lead on the promotion of equality, diversity and inclusion both in the management of the service and access to the service
Establishing/maintaining an effective Operational Management Team with those direct reports that ensures that the operational teams and the wider service are always supported.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Date posted

20 February 2025

Pay scheme

Agenda for change

Band

Band 8a

Salary

£53,755 to £60,504 a year per annum

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

270-TF835-MH

Job locations

Campbell House Northampton or St Mary's Hospital Kettering

Campbell Street

Northampton

NN1 3EB

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

Qualifications

Essential

Registered Mental Health Nurse/OT/Social Worker/Probation with current professional registration
Post registration learning

Desirable

Post registration Qualification
Project Management Qualification

Experience

Essential

Operational and/or service management of a mental health team at band 7 or above
Demonstrable track record of operational and/or service management including financial/quality/safety/wellbeing

Desirable

Proven ability to work accross multi-disciplinary, multi-professional and organisational boundaries
Implementation and management of successful change/quality/practice development projects

Personal statement

Essential

Well written statement demonstrating suitability for this role

Desirable

Demonstrates suitability by use of examples of previous practice

Person Specification

Qualifications

Essential

Registered Mental Health Nurse/OT/Social Worker/Probation with current professional registration
Post registration learning

Desirable

Post registration Qualification
Project Management Qualification

Experience

Essential

Operational and/or service management of a mental health team at band 7 or above
Demonstrable track record of operational and/or service management including financial/quality/safety/wellbeing

Desirable

Proven ability to work accross multi-disciplinary, multi-professional and organisational boundaries
Implementation and management of successful change/quality/practice development projects

Personal statement

Essential

Well written statement demonstrating suitability for this role

Desirable

Demonstrates suitability by use of examples of previous practice

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.