Hotel Services Supervisor

Northamptonshire Healthcare Foundation Trust

The closing date is 06 May 2024

Job summary

The Hotel Services Department are looking to recruit either an experienced supervisor in a similar role, or someone wishing to take a step up into a supervisory position.

The Trust currently has 7 hospital sites, and a range of other clinical and administrative buildings across Northamptonshire. The supervisor post holder will be responsible for Berrywood Hosptial in Northampton. They will be expected to manage rotas, take on supervision and appraisals tasks, alongside supporting the Operations Manager with day-to-day management of the teams.

The position is 37.5 hours per week, predominately Monday to Friday 09:00-17:00/08:00-16:00 (30 Minute unpaid break daily), although flexibility for shifts and days worked is vital to meet business demands.

Main duties of the job

Main duties of the job

  • Monitoring NHS cleaning and catering standards, adhering to infection control policies, procedures, and current hygiene legislation.
  • Managing a large team including team leaders, caterers, domestics, and porters.
  • Adhering to health and safety polices and conducting mandatory training
  • Liaising with stake holders
  • Oversee contract performance of external providers
  • As the Hotel Services Supervisor you will be responsible for managing the domestic, catering & portering services to ensure that services are delivered to the Trust's required standards
  • The ideal candidate will also liaise with all end users to ensure our service delivery has been met on a daily and monthly basis understanding the needs of the service.
  • Experience is an essential element for this role and experience within a healthcare environment would be beneficial.
  • You will demonstrate an enthusiasm for professional development and will be motivated to further your understanding and skills through various training opportunities.

Car owner/driver and current driving license essential or access to a car as you will be required to travel to multiple locations across the county (unless you have a disability as defined by the Equality Act 2010)

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

270-TF114-CORP

Job locations

Berrywood Hospital

Berrywood Drive

Northampton

NN5 6UD


Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Experience

Essential

  • Knowledge / experience of working in a domestic facilities industry environment and able to demonstrate practical cleaning skills
  • Experience in a domestic cleaning or catering environment at a mid or senior level and or qualifications at Level 3 NVQ or equivalent
  • Experience and knowledge of computer technologies and software packages

Knowledge

Essential

  • General education including literacy and numeracy
  • An understanding of the importance of health and safety
  • An understanding of the importance of hygiene
Person Specification

Experience

Essential

  • Knowledge / experience of working in a domestic facilities industry environment and able to demonstrate practical cleaning skills
  • Experience in a domestic cleaning or catering environment at a mid or senior level and or qualifications at Level 3 NVQ or equivalent
  • Experience and knowledge of computer technologies and software packages

Knowledge

Essential

  • General education including literacy and numeracy
  • An understanding of the importance of health and safety
  • An understanding of the importance of hygiene

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Berrywood Hospital

Berrywood Drive

Northampton

NN5 6UD


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)


Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Berrywood Hospital

Berrywood Drive

Northampton

NN5 6UD


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)


For questions about the job, contact:

Hotel Services Deputy General Manager

Joanne Fitzgerald

Joanne.Fitzgerald@nhft.nhs.uk

Date posted

22 April 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

270-TF114-CORP

Job locations

Berrywood Hospital

Berrywood Drive

Northampton

NN5 6UD


Supporting documents

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