Quality Manager

Northamptonshire Healthcare Foundation Trust

This job is now closed

Job summary

Serenity/ SARC are recruiting for a Quality Manager to join the team and ensure the compliance and maintenance of the services being provided to the community.

Serenity/ SARC provides support, advice, forensic examination services and wrap around care for people who have experienced rape or sexual assault throughout Northamptonshire and Leicestershire.

The successful applicant will be highly motivated, resourceful individual with a desire to ensure that requirements of our Quality Management System are maintained, reviewed, and complies with the FSR standards and ISO 15189.

Main duties of the job

A mandated requirement from the Forensic Science Regulator is that all SARC's should have a Quality Manager, the Quality Manager will carry out the following:

To Lead on the Forensic Science Regulator (FSR) UKAS Accreditation for SARC Services to meet ISO 15189:2022
To work with SARC Managers to ensure that SARC services are compliant with ISO15189 and the Forensic Regulator's (FSR) Codes of Practice and Conduct and its relevant appendices
To establish, document, implement and maintain a Quality Management system (QMS) as part of the accreditation process
To lead on the development and writing of policy and standard operating procedures relevant to the FSR codes of practice
To work with SARC Managers to maintain a local risk register to identify gaps and mitigation

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

NHFT promotes a culture of learning to improve the care and safety of our patients and staff, which focuses on people who enable our Trust to be 'outstanding' by supporting opportunity, innovation, development and growth.

Date posted

15 April 2024

Pay scheme

Agenda for change

Band

Band 6

Salary

£35,392 to £42,618 a year per annum, pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TF111-MH

Job locations

Serenity/ SARC, Highfield Clinical Care

Cliftonville Road

Northampton

NN1 5BU

Job description

Job responsibilities

To develop and implement a competence framework for SARC staff in line with their role and the FSR Codes or Practice and Conduct

To develop and deliver training input to staff in line with the required competencies To develop audit tools to assess competencies and evidence standards compliance

To develop and implement an audit programme to test the QMS once its been implemented, analysing performance data to spot areas for improvement

Thorough knowledge in a dynamic and changing research environment Expert in good clinical practice and wider SARC regulations

The ability to demonstrate lateral vision and see beyond current working practices to identify and develop innovative business practices that may positively impact quality and performance of SARC Services.

To make judgements which involve analysis of complex data, using both quantitative and qualitative information from a range of sources. This will need to be measured against compliance with regulatory guidance, patient, and stakeholder feedback as well as local performance

To Lead on the Forensic Science Regulator (FSR) UKAS Accreditation for SARC Services to meet ISO 15189:2022

To work with SARC Managers to ensure that SARC services are compliant with ISO15189 and the Forensic Regulators (FSR) Codes of Practice and Conduct and its relevant appendices

To establish, document, implement and maintain a Quality Management system (QMS) as part of the accreditation process

To lead on the development and writing of policy and standard operating procedures relevant to the FSR codes of practice

To work with SARC Managers to maintain a local risk register to identify gaps and mitigation