Job summary
The team are hybrid working, currently this is mainly working from home, but your base will be St Mary's Hospital. There will be an expectation to be onsite when required/needed.
The Trust's employee pathway is supported by multiple teams and varying systems. An exciting opportunity has arisen within our eRostering team, for a highly motivated individual, with rostering experience, who enjoys working as part of a team. The eRostering Supervisor role will have day to day line management of the eRostering and expenses team and its systems including Health Roster, Employee Online, EASY expenses, Roster Perform, Wagestream and LOOP.
Acting as an expert user of Health Roster you will proactively monitor the system to identify concerns as well as being responsible for the production of regular performance and benefits realisation reports.
You will be required to have excellent IT skills, communication and interpersonal skills, be highly organised with excellent attention to detail.
Main duties of the job
- Be a superuser in the use and application of Health Roster, Employee Online, EASY expenses, Roster Perform, Wagestream and LOOP.
- To oversee the day to day line management of the e-Rostering and eExpenses Team, by leading the team to support colleagues in the creation and management of effective rosters to continue delivery of safe and effective care throughout the Trust.
- Share knowledge and skills with the e-Rostering and eExpenses Administrators so that all are able to support system users, and to act as point of contact for any complex queries.
- Oversee the day to day running of the systems throughout the Trust, and the implementation of any new functions and projects, in addition to managing the monthly payroll.
- To champion and implement best practice approaches to maximise the use of eRostering systems across the Trust, delivering training and ensuring guidance documents are reviewed and updated periodically.
- To ensure that all units are building rosters in line with the trust's guidelines, advising users how best to ensure all units are staffed appropriately according to Lord Carter's metrics.
- Consistently high attention to detail and quality of analytical work; being able to provide clear narrative when sharing any data or visualisations; both in writing and in person.
- Prioritisation skills with ability to manage multiple strands of work with competing deadlines.
About us
NHFT is an integrated primary care and mental health trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools. We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.
The eRostering Team is a small team with a customer service and systems focus who strive to provide a high standard of support across the trust. Working in a fast paced, pressurised environment, using problem solving skills for assessment of facts or situations in order to find resolutions.
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the 'About You' section of the document.
Job description
Job responsibilities
For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the 'About You' section of the document.
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent knowledge acquired through experience
Desirable
- Educated to Degree Level or equivalent knowledge and experience
Knowledge and Experience
Essential
- Be an expert user of the Health Roster system, ensuring a good level of understanding and accuracy in order to actively promote eRostering throughout the Trust
- Experience with other employee systems utilised in the Trust, in particular ESR, and be able to understand and pre-empt how changes in other team's practices may impact on eRostering and it's users
- Knowledge of data protection and data quality issues
Desirable
- Minimum one years working experience of an NHS information technology environment
- Experience of working within a project environment, including planning and delivery of activities
- Experience of devising and delivering training programmes in own area of expertise
Skills
Essential
- Knowledge of Microsoft packages, in particular Excel using filters, creating pivot tables, lookups and formulas to inform and highlight data issues
- Ability to investigate, analyse and diagnose system issues
- Ability to communicate effectively with a wide range of stakeholders
- Ability to interpret complex information
Desirable
- Experience of data collection, analysis and report presentation. Including pre-empt, problem solving skills, evaluate issues and offer recommendations
- Ability to analyse training needs associated to eRostering and deliver training courses
Behaviours
Essential
- Ability to work in a flexible way and respond to change
- Ability to work in a fast paced and challenging environment
- Reliable and consistent in approach, demonstrating empathy and an open communication style to all colleagues
Desirable
- Ability to handle potentially challenging situations or conflicts as well as frustrated members of staff
- Ability to deal with regular interruptions/queries from colleagues throughout the day
Person Specification
Qualifications
Essential
- NVQ Level 3 or equivalent knowledge acquired through experience
Desirable
- Educated to Degree Level or equivalent knowledge and experience
Knowledge and Experience
Essential
- Be an expert user of the Health Roster system, ensuring a good level of understanding and accuracy in order to actively promote eRostering throughout the Trust
- Experience with other employee systems utilised in the Trust, in particular ESR, and be able to understand and pre-empt how changes in other team's practices may impact on eRostering and it's users
- Knowledge of data protection and data quality issues
Desirable
- Minimum one years working experience of an NHS information technology environment
- Experience of working within a project environment, including planning and delivery of activities
- Experience of devising and delivering training programmes in own area of expertise
Skills
Essential
- Knowledge of Microsoft packages, in particular Excel using filters, creating pivot tables, lookups and formulas to inform and highlight data issues
- Ability to investigate, analyse and diagnose system issues
- Ability to communicate effectively with a wide range of stakeholders
- Ability to interpret complex information
Desirable
- Experience of data collection, analysis and report presentation. Including pre-empt, problem solving skills, evaluate issues and offer recommendations
- Ability to analyse training needs associated to eRostering and deliver training courses
Behaviours
Essential
- Ability to work in a flexible way and respond to change
- Ability to work in a fast paced and challenging environment
- Reliable and consistent in approach, demonstrating empathy and an open communication style to all colleagues
Desirable
- Ability to handle potentially challenging situations or conflicts as well as frustrated members of staff
- Ability to deal with regular interruptions/queries from colleagues throughout the day
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
