Northamptonshire Healthcare Foundation Trust

Single Point of Access (SPoA) Team Manager

Information:

This job is now closed

Job summary

Our Single Point of Access is an essential service which supports patients and professionals to make referrals into the NHFT community Nursing services and community based palliative care. This is an exciting time for SPoA as we are engaged in a transformation plan which will develop streamlined electronic referral for routine referrals.

The post holder will support the Single Point of Access team (SPoA) to deliver high quality referral management and administrative processes to facilitate a smooth patient journey to care with our Community Nursing and Intermediate Care Team services. Included in this are referrals for unwell adults, some of which are subject to a rapid (2 hr) response, palliative care and medication referrals as well as more routine referrals for assessments by our specialist teams. The post holder will lead a team who provide the 'front door' of community nursing services and ensure that referrals are managed promptly and urgent needs are escalated quickly to the appropriate teams.

Main duties of the job

  • clinical leadership for the SPoA team
  • support for community nursing teams
  • communication with stakeholders, referrers and patients
  • reporting on activity and performance
  • line management of SPoA staff
  • support operational leaders in transformation and quality improvement

  • use evidence/best practice to facilitate and create an environment which supports safe effective management of routine and urgent referrals within the scope of the Community Nursing/ICT specifications

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

Details

Date posted

02 August 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TE195-ACS-A

Job locations

Isebrook Hospital

Irthlingborough Road

Wellingborough

NN8 1LT


Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Person Specification

Knowledge

Essential

  • Registered Nurse
  • Experience of working within Community Nursing teams, ICT or equivalent

Desirable

  • experience of NHS or equivalent
  • experience of managing call handling or patient contact centre

Experience

Essential

  • experience of leading a team

Desirable

  • leadership qualification
Person Specification

Knowledge

Essential

  • Registered Nurse
  • Experience of working within Community Nursing teams, ICT or equivalent

Desirable

  • experience of NHS or equivalent
  • experience of managing call handling or patient contact centre

Experience

Essential

  • experience of leading a team

Desirable

  • leadership qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Isebrook Hospital

Irthlingborough Road

Wellingborough

NN8 1LT


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Employer details

Employer name

Northamptonshire Healthcare Foundation Trust

Address

Isebrook Hospital

Irthlingborough Road

Wellingborough

NN8 1LT


Employer's website

https://www.nhft.nhs.uk/ (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Assistant Director, Adult Community Healthcare

Tracey Dempster

tracey.dempster@nhft.nhs.uk

07917839434

Details

Date posted

02 August 2023

Pay scheme

Agenda for change

Band

Band 7

Salary

£43,742 to £50,056 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TE195-ACS-A

Job locations

Isebrook Hospital

Irthlingborough Road

Wellingborough

NN8 1LT


Supporting documents

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