Northamptonshire Integrated Sexual Health and HIV Receptionist/Admin

Northamptonshire Healthcare Foundation Trust

This job is now closed

Job summary

Main duties of the job

Northamptonshire Integrated Sexual Health and HIV Service (NISHH) requires a full time receptionist/ administrator to join our team to provide and maintain high standards of patient care through the reception of patients and visitors to the service and ensuring that clinics run efficiently on a day-to-day basis. The successful candidate will enjoy working as part of a dedicated team, with the added satisfaction of working for a service committed to the care and wellbeing of our patients.Excellent interpersonal skills, experience of working on computer systems, an accomplished telephone manner and good communication skills are essential to the role. A thorough understanding of confidentiality within a sexual health service must be demonstrated. Previous NHS experience is desired.

NISHH places great importance on learning and development for every staff member staff and is committed to providing this. We recognise that without a well trained, developed and motivated workforce, we cannot deliver quality services. Working pattern to be confirmed but the position is required to cover clinics within NISHH that are provided Monday-Friday between hours of 7.45am and 8pm. The post will be based at the Ashwood Centre, St Mary's Hospital in Kettering with travel to our spoke clinics in Wellingborough, Rushden and Corby therefore an ability to travel to other locations where our clinics are held is required.

About us

NHFT is an integrated primary care and mental health Trust, providing physical, mental health and specialty services in both hospital settings and out in the community. Because we put the person at the centre of all we do, we focus on delivering care that is as easy to access as possible. This means many of our services can be provided at home, work or in schools.We also provide health services to various prisons and detention centres in Bedfordshire and Cambridgeshire.

Date posted

10 May 2023

Pay scheme

Agenda for change

Band

Band 2

Salary

£22,383 a year pa pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

270-TE093-ACS-A

Job locations

Ashwood Centre, St Mary's Hospital

London Road

Kettering

NN15 7PW

Job description

Job responsibilities

For further information on the advertised role, please refer to the job description located under the Supporting Documents heading. The full person specification can be accessed under the About You Section of the document.

Job description

Job responsibilities

Person Specification

Knowledge and experience

Essential

Good standard of education to GCSE or equivalent
Experience of working directly with the public
Clerical and receptionist experience
Experience of working on computer systems

Desirable

NVQ 3 or equivalent
Experience working in the NHS

Skills and Abilities

Essential

Thorough understanding of confidentiality
Good communicator, non-judgemental, discreet and tactful. Empathetic where the subject matter is sensitive and there may be barriers to understanding.

Person Specification

Knowledge and experience

Essential

Good standard of education to GCSE or equivalent
Experience of working directly with the public
Clerical and receptionist experience
Experience of working on computer systems

Desirable

NVQ 3 or equivalent
Experience working in the NHS

Skills and Abilities

Essential

Thorough understanding of confidentiality
Good communicator, non-judgemental, discreet and tactful. Empathetic where the subject matter is sensitive and there may be barriers to understanding.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.