Spinal Centre Medical Secretary

Job summary

The Duke of Cornwall Spinal Treatment Centre provides life-long follow-up care for spinal patients in its caseload at the Admin Team at the Spinal Centre need to be available to patients, relatives and visitors to the Centre, and outpatients which number over 1,800.

The Medical Secretary will be responsible for managing the office administration for 5 Spinal Consultants as well as other medical staff, contributing and ensuring the effective day to day running of the medical team. The post holder acts as the first point of contact for all forms of communication for the Consultant and their team.

The Medical Secretary liaises with all Salisbury District Hospital departments, other hospitals and GPs covering the whole of the South/Southwest of England, including patient referrals. The post holder will deal with Outpatients as well as telephone queries from relatives, ICB staff, district nurses and general practitioners needing advice and direct to the Consultants or Outpatient teams if necessary.

Main duties of the job

Prioritising the needs of the post and ensuring that all patients are treated within an appropriate timescale in accordance with their medical need. Also taking into consideration the personal and social needs of a patient with a Spinal cord injury. Being able to prioritise workload and manage constant interruptions.

Working as a team to meet the requests of both the clinical team and the Management team.

The post holder will on occasion be exposed to those patients who are experiencing difficulty accepting their condition and will need to display empathy and must be aware of this.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk