Band 3 Physio Administrator, Respiratory

Job summary

To provide administration services for LEEP (Lung Exercise and Education Programme), a rehab course for patients with lung conditions, which is run three times a year. To help manage the Non-invasive Ventilation service and provide general administration support for the physio team, including regular interaction with physio patients, both over the phone and F2F.

The post holder will be responsible for every stage of organising rehab clinics, from booking patients to setting up the clinic room in advance. The workload is managed with day to day supervision by the NCM. The successful applicant will work closely with the existing B3 LEEP administrator to coo-ordinate the successful management of our rehabilitation programme.

Main duties of the job

Meet and greet patients and their relations, dealing with patient enquires on the telephone and in person providing non-clinical information. Contribute and participate in staff meetings, working groups and multi-disciplinary clinical meetings to maintain lateral communication and update the team on equipment supply. Record clinic attendances, update patient details on the Lorenzo patient record system and Excel, and making outpatient appointments for clinic/procedure. Providing administration support to the physio team booking patient appointments and using Digital dictation system to produce correspondence. Maintain good working relationships with the multidisciplinary teams within the Respiratory Unit and to liaise with all other units and external stakeholders in a professional manner. Take part in the Department's staff appraisal and review interviews as required. The appraisal interview will take place not less than once a year. Attend and contribute to Clinical Governance and interdepartmental meetings when required and as requested. Communicate informally and formally with staff at varying levels within the Trust to ensure day to day duties are performed to, and meet, the required quality standards and equipment warranty tolerances. Communicate with patients and their carers in a sensitive and professional manner. Provide an efficient and flexible working practice that will adapt to and meet the needs of ongoing changes within the Respiratory Nurse and Admin teams.

About us

Salisbury NHS Foundation Trust (SFT) is an innovative hospital with a proud heritage and over 250 years of experience behind us. Here we're driven to deliver an outstanding experience for everyone and have been well regarded for the quality of care and treatment we continue to provide for our patients and also our staff.

We are an acute Trust, rated "Good" by the CQC, with a track record of high performance providing regional and super regional specialist services such as: Burns, Plastics & Reconstructive Surgery, Wessex Regional Genetics Laboratory, Wessex Rehabilitation, Spires Cleft Centre and the Duke of Cornwall Spinal Treatment Centre. We have about 470 beds and employ over 4000 staff.

We support flexible working and will consider requests taking into account the needs of the service. We think working here is pretty rewarding. You can access a range of NHS discounts, receive a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme. On-site benefits include car parking (fee applies), leisure centre, day nursery and holiday play scheme.

Salisbury is an attractive place to live and work and really gives you the best of everything. With easy access to London and local airports, the city of Southampton is only a short train or car journey away or if you prefer the sea, Bournemouth is also accessible. Don't just take our word for it, why not explore what Salisbury has to offer by visiting www.experiencesalisbury.co.uk