Oxford Health NHS Trust

Administration Manager

The closing date is 14 April 2026

Job summary

We are seeking a motivated and experienced Administration Manager to provide leadership, coordination and operational oversight of the administrative function within our Children's Community Nursing (CCN) Service.

This is a key role supporting the safe, efficient and high-quality delivery of care to children and families across Oxfordshire. You will lead and manage a team of Band 3 administrators, oversee referral and caseload systems, ensure high standards of data quality and information governance, and act as the first point of escalation for administrative and workflow issues within the service.

This role is going through job evaluation and so some duties may change.

Main duties of the job

What you'll be responsible for

Line management, supervision and development of the Band 3 administrative team
Coordinating and prioritising daily administrative workloads across the service
Oversight of referrals, caseloads, clinics and discharge administration
Monitoring workflows, identifying risks or capacity pressures and escalating appropriately
Ensuring high standards of data quality, record keeping and GDPR compliance
Supporting recruitment, workforce administration and business continuity planning
Overseeing administrative processes for equipment ordering and stock control
Acting as a key point of contact for families, professionals and partner agencies
Supporting audit activity, reporting and service improvement work
Representing the administrative function at meetings as required

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

07 April 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£28,392 to £31,157 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-CH7835010

Job locations

Murray House

Jordan Hill Business Park

Oxford

OX2 8TA

Job description

Job responsibilities

You will be an organised and proactive individual with significant experience in an administrative role, ideally within healthcare or community services. Youll be confident coordinating complex workloads, managing people, and working closely with clinical colleagues.

Essential criteria include:

NVQ Level 4 in Business Administration or equivalent experience
Strong IT skills, including Microsoft Office and electronic systems
Excellent communication and interpersonal skills, including handling sensitive situations
Understanding of confidentiality, information governance and safeguarding
Ability to work under pressure, prioritise effectively and use initiative

Job description

Job responsibilities

Essential criteria include:

NVQ Level 4 in Business Administration or equivalent experience
Strong IT skills, including Microsoft Office and electronic systems
Excellent communication and interpersonal skills, including handling sensitive situations
Understanding of confidentiality, information governance and safeguarding
Ability to work under pressure, prioritise effectively and use initiative

Person Specification

Qualifications

Essential

NVQ Level 4 in Business Administration or equivalent relevant experience.

Knowledge and skills

Essential

Extensive knowledge of Microsoft Office applications
Strong IT skills, including use of databases and clinical/administrative systems
Understanding of confidentiality, information governance and safeguarding principles
Excellent communication skills, including managing sensitive situations
Ability to produce high-quality correspondence, reports, spreadsheets and presentations

Experience

Essential

Significant experience in an administrative role within healthcare, community services or a related setting
Experience coordinating complex workloads and managing competing priorities

Person Specification

Qualifications

Essential

NVQ Level 4 in Business Administration or equivalent relevant experience.

Knowledge and skills

Essential

Extensive knowledge of Microsoft Office applications
Strong IT skills, including use of databases and clinical/administrative systems
Understanding of confidentiality, information governance and safeguarding principles
Excellent communication skills, including managing sensitive situations
Ability to produce high-quality correspondence, reports, spreadsheets and presentations

Experience

Essential

Significant experience in an administrative role within healthcare, community services or a related setting
Experience coordinating complex workloads and managing competing priorities

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.