Oxford Health NHS Trust

Team Administrator - Bucks Adult Mental Health Gateway

The closing date is 19 March 2026

Job summary

Are you looking for a challenging and rewarding role where you will be part of a new busy and supportive team within Adult Mental Health Services in Buckinghamshire?

The post holder will provide administrative support to the service that launched in January 2023; Buckinghamshire Adult Mental Health Gateway Service.

The service provides a streamlined, central access for all Adult Mental Health referrals from Primary Care and other professionals, a clinical assessment before passing the referral onto specialist Mental Health Services for assessment. Bucks Adult Gateway will also provide Community Navigation to patients accessing the voluntary sector and pharmacy and clinical advice directly to GPs.

Main duties of the job

To provide an efficient, high quality, confidential administrative and secretarial service to the Bucks Adult Mental Health Gateway Team, working to ensure the smooth running of the secretarial and administration provision. To administer an electronic client information system.

The post holder will provide administrative support to the Buckinghamshire Adult Mental Health Gateway Service.

Following, extensive consultation with Trust staff, GPs, patients and patients, the Bucks Adult Mental Health Gateway was created and launched in January 2023.

The role will include day-to-day organisation of systems to ensure the smooth running of the office, post management, monitoring of inboxes, inputting referrals and other clerical duties. Additionally, the post holder will facilitate good communication and liaison with patients and their families, colleagues within the Trust and across other organisations. The post holder will also be responsible for maintaining databases by collecting and inputting of data relating to Team activity and reporting information as necessary.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

09 March 2026

Pay scheme

Agenda for change

Band

Band 4

Salary

£27,485 to £30,162 a year Per annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-BM7812494

Job locations

Whiteleaf Centre

Aylesbury

HP20 1EG

Job description

Job responsibilities

The service will provide a streamlined, central access for all Adult Mental Health referrals from Primary Care and other professionals, a clinical comprehensive triage before passing the referral onto specialistMental Health Services for assessment. Bucks Adult Gateway will also provide Community Navigation to patients accessing the voluntary sector and pharmacy and clinical advice directly to GPs.

See attached JD/PS for full duties

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the supporting statement element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview, and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Job description

Job responsibilities

See attached JD/PS for full duties

Person Specification

Qualifications

Essential

High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint

Desirable

Recognised secretarial qualification (RSA level 2) or equivalent

Experience

Essential

Administration or secretarial experience in an NHS setting
Experience of working with confidential documents

Desirable

Other admin or secretarial experience

Personal Qualities

Essential

Excellent communication and organisational skills
Ability to prioritise workload and use own initiative
Ability to work effectively in a busy environment

Person Specification

Qualifications

Essential

High level knowledge of Microsoft Word/Outlook/Excel/ PowerPoint

Desirable

Recognised secretarial qualification (RSA level 2) or equivalent

Experience

Essential

Administration or secretarial experience in an NHS setting
Experience of working with confidential documents

Desirable

Other admin or secretarial experience

Personal Qualities

Essential

Excellent communication and organisational skills
Ability to prioritise workload and use own initiative
Ability to work effectively in a busy environment

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.