Team Administrator - Psychological Therapies
The closing date is 21 September 2025
Job summary
Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team? Or looking for a step up in your admin duties?
The Bucks Psychological Therapies service is looking for a Team Administrator to join their growing service. Our administrators are a vital part of our team and, without them, we couldn't provide high quality care to the large number of clients across the county.
If you have good keyboard, administration and computer skills, along with an excellent telephone manner, and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.
As a valued team member, we will support you to develop your skills and knowledge and there will be opportunities for you to attend regular training as well as your yearly personal development review.
If you enjoy working in a fast-paced environment, have a flexible approach and the ability to adapt to changing priorities, then this could be the role for you!
Main duties of the job
- Manage day-to-day admin tasks including mail handling, typing, filing, meeting arrangements, and maintaining office supplies.
- Administer clinic systems for assessments and treatments, act as referrals secretary, and maintain professional contact with service users and referrers.
- Schedule clinicians' appointments, handle confidential calls and complaints, and redirect queries appropriately.
- Maintain accurate databases and electronic records, support audits and training, and generate reports as needed.
- Attend meetings, assist with service-wide tasks (e.g. waiting lists, CPD tracking), and provide admin guidance to the Psychological Therapies team.
The ability to travel independently between sites within the Trust is essential for this role.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
Our values are: "Caring, safe and excellent"
We offer a wide range of benefits designed to support your career and wellbeing. These include:
o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Details
Date posted
08 September 2025
Pay scheme
Agenda for change
Band
Band 4
Salary
£27,485 to £30,162 a year per annum
Contract
Permanent
Working pattern
Full-time
Reference number
267-BM7405203
Job locations
Whiteleaf Centre
Bierton Road
Aylesbury
HP20 1EG
Employer details
Employer name
Oxford Health NHS Trust
Address
Whiteleaf Centre
Bierton Road
Aylesbury
HP20 1EG
Employer's website
https://www.oxfordhealth.nhs.uk (Opens in a new tab)
Employer contact details
For questions about the job, contact:
Supporting documents
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