Oxford Health NHS Trust

Children's Community Nursing Administrator

The closing date is 04 September 2025

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Job summary

Are you an experienced and motivated administrator, who enjoys being part of a friendly team?

Our children's community nursing team is looking for a dynamic and pro active administration assistant to join our Single Point of Access (SPA).

The Community Children's Nursing Service provides a wide range of nursing support to children and families within Oxfordshire. We are seeking to appoint an enthusiastic and motivated individual to join our Single Point of Access (SPA).

You will be the first point of contact for patients and families and will be confident in communication, have excellent organisational skills and be able to process referrals, book appointments, manage procurement processes and be able to adapt to the changing demands of the service.

The service works from 8.00am to 8.00pm, 7 days a week and there is a requirement to work a shift pattern.

Main duties of the job

To assist the service/team in all administration duties relating to the day to day running of theteam/service.

To process referrals using local procedures and to book appointments with families and record theseusing online records.

Prioritise a busy workload and work using own initiative, both independently and as part of a team

Order, check, maintain and distribute equipment and supplies for the team and other agencies asrequired.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are: "Caring, safe and excellent"

We offer a wide range of benefits designed to support your career and wellbeing. These include:

o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-CH7363362

Job locations

Murray House

Jordan Hill Business Park

Oxford

OX2 8AT


Job description

Job responsibilities

You will be the first point of contact for patients and their families through SPA (Single Point of Access)

Processing new to the service patient referrals onto the system

Booking appointments onto the system for patients and colleagues and confirming by phoning or emailing.

Ordering and distributing equipment and supplies to patients in the community

Job description

Job responsibilities

You will be the first point of contact for patients and their families through SPA (Single Point of Access)

Processing new to the service patient referrals onto the system

Booking appointments onto the system for patients and colleagues and confirming by phoning or emailing.

Ordering and distributing equipment and supplies to patients in the community

Person Specification

Essential

Essential

  • Good general level of education including GCSE English and Mathematics
  • Microsoft Office skills including Word, Excel, Outlook and Teams
  • Excellent communication skills, both written and verbal
  • Excellent prioritisation skills
  • Excellent attention to detail
  • Excellent keyboard skills
  • Previous experience in an administrative office role and/or a qualification to NVQ Level II
  • Ability to work in a team
  • Ability to work under limited supervision
  • Ability to travel between sites

Desirable

  • Ability to minute meetings
  • Experience of using EPR/EMIS
  • Previous NHS experience in a similar role.

Shortlisting

Essential

  • Microsoft Office Skills
  • Communication Skills
  • Attention to Detail
  • Can work as part of a Team

Desirable

  • Worked previously in the NHS
  • Can Manage Own Tim
  • Works Well under Pressure

Self Development

Essential

  • Able to develop your skills through training and learning
Person Specification

Essential

Essential

  • Good general level of education including GCSE English and Mathematics
  • Microsoft Office skills including Word, Excel, Outlook and Teams
  • Excellent communication skills, both written and verbal
  • Excellent prioritisation skills
  • Excellent attention to detail
  • Excellent keyboard skills
  • Previous experience in an administrative office role and/or a qualification to NVQ Level II
  • Ability to work in a team
  • Ability to work under limited supervision
  • Ability to travel between sites

Desirable

  • Ability to minute meetings
  • Experience of using EPR/EMIS
  • Previous NHS experience in a similar role.

Shortlisting

Essential

  • Microsoft Office Skills
  • Communication Skills
  • Attention to Detail
  • Can work as part of a Team

Desirable

  • Worked previously in the NHS
  • Can Manage Own Tim
  • Works Well under Pressure

Self Development

Essential

  • Able to develop your skills through training and learning

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Murray House

Jordan Hill Business Park

Oxford

OX2 8AT


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

Murray House

Jordan Hill Business Park

Oxford

OX2 8AT


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Operations Support Officer

Sarah Journeaux

sarah.journeaux@oxfordhealth.nhs.uk

01865902700

Details

Date posted

22 August 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,937 to £26,598 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

267-CH7363362

Job locations

Murray House

Jordan Hill Business Park

Oxford

OX2 8AT


Supporting documents

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