Mental Health Administrator - Oxford

Oxford Health NHS Trust

The closing date is 01 May 2025

Job summary

Are you seeking an admin role as part of a team where you can make a real difference?

If you're looking to join a unique administration team, The Adult Mental Health Team, forming part of Oxford Health NHS Trust, based in the heart of Oxford City, are keen to hear from you.

We are dedicated to supporting a range of medical staff who provide support to adults of working age experiencing Mental Health issues. We are an extremely supportive team, and together, we all make a real difference in the community.

This is an administrative role which can be fast paced and challenging, requiring skill to handle all contacts with confidence, compassion, patience and professionalism. In return, you will receive support and development from the team and the Trust itself, such as continuing professional development, opportunity to undertake apprenticeships, yearly appraisals etc.

Main duties of the job

The responsibilities of the role include, but are not limited to:

  • Answering the telephone, taking messages and processing enquiries.
  • To assist with reception duties for Outpatients departments.
  • Managing incoming post.
  • To provide support with the typing of reports, letters and correspondence when required and to be responsible for the uploading patient information onto Carenotes in a timely manner.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum/pro-rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

267-OA7139289

Job locations

Warneford

Oxford

OX3 7JX


Job description

Job responsibilities

Supporting everyone with their mental health has always been important to us but, never more so than now.

So, if you have administration experience or, are interested in working in a Mental Health setting ,this could be the opportunity for you and just the team member we are looking for!

If you'd like to know more about the role or the team, then please get in touch with Andy, on Andrew.Allsop@oxfordhealth.nhs.uk or 07876 392735

Job description

Job responsibilities

Supporting everyone with their mental health has always been important to us but, never more so than now.

So, if you have administration experience or, are interested in working in a Mental Health setting ,this could be the opportunity for you and just the team member we are looking for!

If you'd like to know more about the role or the team, then please get in touch with Andy, on Andrew.Allsop@oxfordhealth.nhs.uk or 07876 392735

Person Specification

Knowledge

Essential

  • Good written and verbal skills
  • Good organisational skills
  • IT skills including Outlook, Excel and Word

Desirable

  • PowerPoint Skills
  • Carenotes experience

Qualifications

Essential

  • Good level of general education English and Mathematics grade A-C or equivalent

Desirable

  • Formal Secretarial Training (i.e. RSA or shorthand qualification)
  • Digital Dictation Experience

Experience

Essential

  • Experience of working in a team setting

Desirable

  • NHS experience
  • Experience of working in a Social Care / Patient facing setting

Personal Qualities

Essential

  • Good communication skills with an empathetic approach
  • High levels of emotional resilience
  • Ability to work under pressure in a calm manner

Desirable

  • Personal Qualities
  • Desire to work in a Mental Health Setting

Contractual Requirements

Essential

  • Ability to travel between sites and to regional meetings
Person Specification

Knowledge

Essential

  • Good written and verbal skills
  • Good organisational skills
  • IT skills including Outlook, Excel and Word

Desirable

  • PowerPoint Skills
  • Carenotes experience

Qualifications

Essential

  • Good level of general education English and Mathematics grade A-C or equivalent

Desirable

  • Formal Secretarial Training (i.e. RSA or shorthand qualification)
  • Digital Dictation Experience

Experience

Essential

  • Experience of working in a team setting

Desirable

  • NHS experience
  • Experience of working in a Social Care / Patient facing setting

Personal Qualities

Essential

  • Good communication skills with an empathetic approach
  • High levels of emotional resilience
  • Ability to work under pressure in a calm manner

Desirable

  • Personal Qualities
  • Desire to work in a Mental Health Setting

Contractual Requirements

Essential

  • Ability to travel between sites and to regional meetings

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Warneford

Oxford

OX3 7JX


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

Warneford

Oxford

OX3 7JX


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Mental Health Office & Admin Manager

Andrew Allsop

Andrew.allsop@oxfordhealth.nhs.uk

07876392735

Date posted

25 April 2025

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,625 to £25,674 a year per annum/pro-rata

Contract

Permanent

Working pattern

Full-time, Flexible working

Reference number

267-OA7139289

Job locations

Warneford

Oxford

OX3 7JX


Supporting documents

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