Business Development and Improvement Support Officer - Oxford

Oxford Health NHS Trust

Information:

This job is now closed

Job summary

Are you a proactive and organised individual with a passion for making a difference?

Do you have an interest and/or experience in project management and administration?

We have an exciting opportunity for a Business Development and Improvement Support Officer to join our friendly and supportive team. In this role, you will support the Programme and Partnership Manager with key administrative and project management tasks, playing a crucial part in the continuous improvement and innovation of our services.

Your main duties will include managing business administration processes and coordinating communication with internal and external stakeholders. You'll also organise meetings, workshops and handle project documentation.

Your role will require excellent diary management, stakeholder engagement, and keen attention to detail. Join our friendly team where collaboration, professional growth, and a shared commitment to improving services make this a fantastic place to work.

Main duties of the job

The Support Officer will assist the Programme and Partnership Manager with administrative and project management tasks. This role involves aiding the Improvement and Innovation team as part of the Mental Health Improvement Programme.

The officer is expected to work independently, discerning the needs of team members and facilitating their work to ensure peak performance.

  • Serve as a central point of contact, overseeing the communication flow regarding commissioner communications and managing various complex portals that are used for advertising and handling commercial opportunities.
  • Manage the administration function of the programme.
  • Manage the business administration processes to the wider systems required, but within the context of the business development function.
  • Ensure that all documentation for projects is kept up to date with version control
  • Ensure that project plans and timetables are maintained and updated

Additionally, the officer will undertake the roles of project manager and bid writer when necessary.

The role includes managing and coordinating secretarial and administrative support for the community team, developing and overseeing the local performance framework to guarantee prompt and precise data collection and reporting.

Furthermore, the officer will assist Operational Leads and Service Managers with the regular management of staff-related matters, including sickness, annual leave, training, and performance appraisals.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

30 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

267-OA6950481

Job locations

House 1

Slade Site

Oxford

OX3 7JH


Job description

Job responsibilities

For more information about this role and for a more detailed overview of the responsibilities, please consult the job description attached.

Job description

Job responsibilities

For more information about this role and for a more detailed overview of the responsibilities, please consult the job description attached.

Person Specification

Experience

Essential

  • Educated to at least Degree Level or equivalent with evidence of numerical skills.
  • Evidence of continuous personal and professional development.

Desirable

  • Business Administration or Management qualifications.
  • Experience of Performance monitoring / performance management.

Skills

Essential

  • IT literate with advanced skills in Microsoft Excel, Word, Powerpoint.

Desirable

  • RSA Typing Qualification/ECDL Knowledge of NHS national data sets. Knowledge of NHS performance agenda.

Personal Qualities

Essential

  • Positive, reliable and flexible approach with practical problem solving abilities. Works well under pressure. Ability to plan workload and manage own workload. Motivated and proactive. Analytical. Team Player
Person Specification

Experience

Essential

  • Educated to at least Degree Level or equivalent with evidence of numerical skills.
  • Evidence of continuous personal and professional development.

Desirable

  • Business Administration or Management qualifications.
  • Experience of Performance monitoring / performance management.

Skills

Essential

  • IT literate with advanced skills in Microsoft Excel, Word, Powerpoint.

Desirable

  • RSA Typing Qualification/ECDL Knowledge of NHS national data sets. Knowledge of NHS performance agenda.

Personal Qualities

Essential

  • Positive, reliable and flexible approach with practical problem solving abilities. Works well under pressure. Ability to plan workload and manage own workload. Motivated and proactive. Analytical. Team Player

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

House 1

Slade Site

Oxford

OX3 7JH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


Employer details

Employer name

Oxford Health NHS Trust

Address

House 1

Slade Site

Oxford

OX3 7JH


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)


For questions about the job, contact:

Quality Manager

Chez Bousfield

cherie.bousfield@oxfordhealth.nhs.uk

07980729071

Date posted

30 January 2025

Pay scheme

Agenda for change

Band

Band 5

Salary

£28,407 to £34,581 a year Per annum

Contract

Fixed term

Duration

12 months

Working pattern

Full-time

Reference number

267-OA6950481

Job locations

House 1

Slade Site

Oxford

OX3 7JH


Supporting documents

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