Service Manager

Oxford Health NHS Trust

The closing date is 20 January 2025

Job summary

Are you a creative, kind and experienced leader with a passion for mental health services? We are looking for an enthusiastic Service Manager to join our team and lead our multidisciplinary services to new heights. As a Service Manager, you will play a pivotal role in shaping the future of our services, ensuring the highest standards of care, and driving continuous improvement.

Oxford Health delivers CAMHS service in BaNES, Swindon and Wiltshire and Adult Eating Disorders in Swindon and Wiltshire. Our CAMHS services include a Single Point of Access, Getting Help and Getting More Help Teams, a Forensic CAMHS service, Mental Health Support Teams, Inreach (interface with social care) and a Crisis and Home Treatment team. You will lead a range of services across BSW, alongside two other experienced Service Managers.

In this role, you will be at the forefront of managing and inspiring a diverse team of healthcare professionals, including medical, administrators, nursing, AHP, and psychologists. Your leadership will be crucial in delivering outstanding service quality, managing resources effectively, and fostering a culture of excellence and innovation.

We are an experienced and innovative Senior Management Team who work closely together to ensure we are able to deliver an excellent service, whilst supporting one another. In this role we will support you to learn and to develop the skills you need to be an excellent service manager.

Main duties of the job

You will have the opportunity to:

Lead and Inspire: Guide and motivate your teams to achieve their full potential and deliver exceptional patient care.
Drive Quality Improvement:Ensure compliance with CQC standards and lead initiatives to enhance service quality and patient outcomes.
Manage Resources:Oversee budget management, develop financial plans, and ensure efficient use of resources.
Champion Change:Lead transformation programs, implement best practices, and contribute to strategic planning.
Engage Stakeholders: Collaborate with patients, carers, and partners to shape the future of our services.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount
Pension scheme
Lease car scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (waiting lists may apply)
Staff networking and support groups

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 8b

Salary

£62,215 to £72,293 a year per annum, pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA6904993

Job locations

Melksham Hospital

Spa Road

Melksham

SN12 7NZ

Job description

Job responsibilities

This role requires a dynamic leader who can manage complex services and drive improvements across various domains. If you need more detailed information or have specific questions about any section, feel free to ask!

Job description

Job responsibilities

Person Specification

Knowledge

Essential

In depth understanding of the NHS and/or public services
Good level of knowledge of commissioning - the split between CCG and other commissioning roles
Good level of knowledge of Buisness Intelligence and how & when it should be used in everyday service delivery

Qualifications

Essential

Educated to Master's degree level or equivalent professional experience
Evidence of continuing professional development

Desirable

Participation in a relevant NHS Senior Management Development Programme

Experience

Essential

Substantial experience managing health and social care staff. To include a range of knowledge base and experience of how to maximise peoples skills
Extensive experience of the development of good relationships across a range of key stakeholders
Substantial experience of directly leading substantial change

Personal Qualities

Essential

A well developed team player
High degree of motivation and commitment to the organisation
Ability to see the bigger picture as well as the local picture at any one time
Honesty and integrity

Person Specification

Knowledge

Essential

In depth understanding of the NHS and/or public services
Good level of knowledge of commissioning - the split between CCG and other commissioning roles
Good level of knowledge of Buisness Intelligence and how & when it should be used in everyday service delivery

Qualifications

Essential

Educated to Master's degree level or equivalent professional experience
Evidence of continuing professional development

Desirable

Participation in a relevant NHS Senior Management Development Programme

Experience

Essential

Substantial experience managing health and social care staff. To include a range of knowledge base and experience of how to maximise peoples skills
Extensive experience of the development of good relationships across a range of key stakeholders
Substantial experience of directly leading substantial change

Personal Qualities

Essential

A well developed team player
High degree of motivation and commitment to the organisation
Ability to see the bigger picture as well as the local picture at any one time
Honesty and integrity

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.