Team Administrator - Wantage Keystone Mental Health Team

Oxford Health NHS Trust

This job is now closed

Job summary

Do you have excellent administrative and organisational skills?

We are looking for a proactive and flexible administrator to help achieve our vision for better access to dedicated mental health support in local community settings.

Oxford Health is excited to be improving access to mental health support across Oxfordshire through the introduction of community multi-disciplinary mental health support hubs. Making it easier for patients to obtain the help they need, when they need it, within their community.

We're looking for someone who is organised, forward-thinking, has plenty of enthusiasm and motivation, and works well in a team. Excellent interpersonal and written and verbal communication skills are essential.

Main duties of the job

This role needs someone who is passionate about innovative integrated ways of working and a partnership approach to caring for people in need of mental health support.

In this role, you will support the existing administrator by taking on a vital role and be responsible for providing an excellent service for our service users. You will be taking phone calls from service users and professionals within and outside of the Trust. You will also be responsible for general administration duties for clinical staff, minute taking and data recording and collection.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

09 January 2025

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum/pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA6904808

Job locations

Wantage Keystone Mental Health and Wellbeing Hub

Kingfisher House

Wantage

OX12 9NY

Job description

Job responsibilities

This is an exciting opportunity for an experienced administrator to support the existing administrator and team manager get each hub team set up and established.

The service is Monday to Friday 9-5.

Please see attached JD/PS for full details.

Job description

Job responsibilities

This is an exciting opportunity for an experienced administrator to support the existing administrator and team manager get each hub team set up and established.

The service is Monday to Friday 9-5.

Please see attached JD/PS for full details.

Person Specification

Qualifications

Essential

Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.

Knowledge and Experience

Essential

Experience of using Office computer programs including MS Teams, Excel, Word and Outlook
Ability to manage and prioritise own workload
Ability to liaise with both the public and all professionals in a confident and effective manner

Desirable

Experience of working in a healthcare environment
Working knowledge of email systems and Care Notes

People Skills

Essential

Able to communicate with staff across all levels of the organisation

Person Specification

Qualifications

Essential

Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.

Knowledge and Experience

Essential

Experience of using Office computer programs including MS Teams, Excel, Word and Outlook
Ability to manage and prioritise own workload
Ability to liaise with both the public and all professionals in a confident and effective manner

Desirable

Experience of working in a healthcare environment
Working knowledge of email systems and Care Notes

People Skills

Essential

Able to communicate with staff across all levels of the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.