Dental Referral Co-Ordinator

Oxford Health NHS Trust

The closing date is 06 November 2024

Job summary

We are looking for a dedicated organised individual to continue the role of our Dental Referral Co-Ordinator. You will be responsible for leading on the administrative support by processing referrals, scheduling appointments and generally supporting our Senior Management Team and being pivotal part in supporting the wider service. You will be in collaboration with our Senior Dental Officers to maintain a successful General Anaesthetic pathway. Additionally, you will assist the Administration Manager in reviewing and updating processes and most importantly being primary contact for resolving issues and training new staff on our Dental Software. If you have that passion, knowledge and excited for an opportunity to support a successful service then do not hesitate to apply - we need you!

Main duties of the job

Leading on responsibility of the workload for the day to day running of Dental Referral Co-Ordinator. Providing administrative support for the Oxfordshire Community Dental Service - processing referrals, booking in appointments, producing reports for our Senior Management Team. The post holder will also work closely with our Senior Dental Officers to support and maintain and continuing a successful General Anaesthetic pathway. In addition, you will be supporting The Administration Manager in reviewing and updating processes as well as being the main contact, effectively dealing with issues and training new starters on our Dental Software.

About us

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles. Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible.Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount
Pension scheme
Lease car scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (waiting lists may apply)
Staff networking and support groups

Date posted

23 October 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum | pro rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-CH6690465

Job locations

Trust HQ Corporate Services Littlemore Mental Health Centre

Sandford Road

Oxfordshire

OX4 4XN

Job description

Job responsibilities

Please review the attached Job Description and Person Specification for a full overview of the role responsibilities

Job description

Job responsibilities

Please review the attached Job Description and Person Specification for a full overview of the role responsibilities

Person Specification

Knowledge Requirements

Essential

Proven experience of using Microsoft Office computer programs including Excel, Word.
Experience in complaint handling
Experience in producing reports and manipulating data.

Desirable

Previous experience of working in a dental environment

Education & Qualifications

Essential

Good standard of education with excellent numeracy and literacy.

Desirable

Previous experience of working with Dental Software.

Further Training or Job-related aptitude and skills

Essential

Ability to work to deadlines, prioritise a heavy workload and maintain accuracy
Ability to liaise with all professionals and levels in a confident and effective manner
Ability to deal with complaints and incidents in a professional manner.
Attention to detail

Desirable

Dental Software knowledge.
Worked with patients who have additional needs.

Experience

Essential

Experience within an administration role.
Extensive knowledge of Microsoft Packages
Organisational skills
Ability to work to deadlines and prioritise a heavy workload always ensuring high level of attention to detail
Manage and prioritise own workload

Desirable

Previous experience as a Senior Administrator.

Personal Qualilties

Essential

Ability to deal with the public in a polite and effective manner
Ability to work under limited supervision
Flexibility
Professional approach
Able to communicate with staff across all levels of the organisation

Person Specification

Knowledge Requirements

Essential

Proven experience of using Microsoft Office computer programs including Excel, Word.
Experience in complaint handling
Experience in producing reports and manipulating data.

Desirable

Previous experience of working in a dental environment

Education & Qualifications

Essential

Good standard of education with excellent numeracy and literacy.

Desirable

Previous experience of working with Dental Software.

Further Training or Job-related aptitude and skills

Essential

Ability to work to deadlines, prioritise a heavy workload and maintain accuracy
Ability to liaise with all professionals and levels in a confident and effective manner
Ability to deal with complaints and incidents in a professional manner.
Attention to detail

Desirable

Dental Software knowledge.
Worked with patients who have additional needs.

Experience

Essential

Experience within an administration role.
Extensive knowledge of Microsoft Packages
Organisational skills
Ability to work to deadlines and prioritise a heavy workload always ensuring high level of attention to detail
Manage and prioritise own workload

Desirable

Previous experience as a Senior Administrator.

Personal Qualilties

Essential

Ability to deal with the public in a polite and effective manner
Ability to work under limited supervision
Flexibility
Professional approach
Able to communicate with staff across all levels of the organisation

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.