Job summary
Are you looking to work for a creative, innovative and forward thinking team?
We, in the Neurodevelopmental Conditions Service (NDC), have a reputation for dynamic and research led practice, and are looking for an excellent administrator to join our team.
As a service we work closely with Oxford University to lead on research opportunities. With the support of NHS England the NDC service are currently developing a new diagnostic ASD Adolescent assessment tool. This post will provide the opportunity for a highly motivated candidate to experience working in an established administrative team, while working alongside the clinical team.
The wellbeing of our Administrative and Clinical staff is top of our agenda; we have an active Wellbeing Team and regular opportunities for staff support. We have a strong ethos of collaboration, shared reflection and team working.
Main duties of the job
The CAMHS NDC team strongly believes that the context of the young person is fundamental to working with complexities and transdiagnostic presentation. The successful candidate will have the opportunity to support the admin team and clinical team, to offer the highest standard of care to the families and young people.
You will provide administrative support to the CAMHS NDC service. This will include day-to-day organisation of systems to ensure the smooth running of the office, diary and post management, taking and typing minutes and other clerical duties. Additionally, you will facilitate good communication and liaison with patients and their families, colleagues within the Trust and across other organisations. You will also be responsible for maintaining databases by collecting and inputting of data relating to Team activity and reporting information as necessary.
About us
Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application you are encouraged to read the "candidate guide to making an application" which is attached to all roles.
Please include details around qualifications (including years these were gained particularly if we need to assess for clinical roles that these are still valid) and ensure that the supporting statement is tailored to the role you are applying for and addresses the essential criteria found in the JD.
As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
Excellent opportunities for career progression
Individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount
Pension scheme
Lease car scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (waiting lists may apply)
Staff networking and support groups
Job description
Job responsibilities
- To provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.
- To provide administrative support for meetings as requested and to ensure follow up action is completed.
- Including producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings.
- To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.
- To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies.
- Use Office computer programs including Excel, Word and Outlook.
- Offer a friendly smile to families and young people when they arrive for appointments.
Job description
Job responsibilities
- To provide administrative support to the team ensuring that there are effective administrative systems and procedures in operation.
- To provide administrative support for meetings as requested and to ensure follow up action is completed.
- Including producing notes of meetings, setting up meetings, preparing agendas, ensuring that a bring forward system of paperwork is maintained to ensure correspondence/information is available for meetings.
- To respond to email, telephone enquiries and written enquiries using a high level of initiative and responding in a confidential and sensitive way and action in the appropriate way.
- To communicate confidential and sensitive information on patients and policy issues, and complex information on directorate issues to external agencies.
- Use Office computer programs including Excel, Word and Outlook.
- Offer a friendly smile to families and young people when they arrive for appointments.
Person Specification
Qualifications
Essential
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.
Experience
Essential
- Experience of using Office computer programs including Excel, Word and Outlook
- Organisational skills/managing diary systems and tracking information
Desirable
- Working knowledge of email systems, Carenotes, Rio and the Patient Browser
Skills
Essential
- Excellent telephone manner
- Able to work effectively within a team environment
- Ability to liaise with all professionals and levels in a confident and effective manner
Person Specification
Qualifications
Essential
- Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role.
Experience
Essential
- Experience of using Office computer programs including Excel, Word and Outlook
- Organisational skills/managing diary systems and tracking information
Desirable
- Working knowledge of email systems, Carenotes, Rio and the Patient Browser
Skills
Essential
- Excellent telephone manner
- Able to work effectively within a team environment
- Ability to liaise with all professionals and levels in a confident and effective manner
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
