Ward Clerk - Allen Ward

Oxford Health NHS Trust

The closing date is 03 November 2024

Job summary

The opportunity has arisen for a Ward Clerk to join the Allen Ward team, working full-time hours per week.

We are looking for an enthusiastic, flexible, empathetic and self-motivated individual to work within our team.

Previous experience of working in a similar role would be an advantage, though not essential as support and training will be provided.

Main duties of the job

You will need to have excellent communication, administrative and organisational skills, with the ability to liaise with employees at all levels.

Knowledge of Microsoft Office, Word and Excel are essential. You will also have the skills to handle all contacts confidently with compassion, patience and professionalism.

You will be working as part of the team which will involve developing knowledge of the processes and electronic system (care notes) used to ensure that clients' needs are met.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

21 October 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum/pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-OA6694526

Job locations

Warneford Hospital - Allen Ward

Warneford Lane

Oxford

OX3 7JX

Job description

Job responsibilities

The role will suit someone who enjoys working in a busy office where they would be able to work as a part of a team, as well as under their own initiative. This is an important role that helps run an efficient service but is also an extremely rewarding one. We will offer the successful candidate a supportive team, with regular supervision meetings, opportunities for continued professional development and a friendly working environment.

Please see attached JD/PS for full duties.

Job description

Job responsibilities

Please see attached JD/PS for full duties.

Person Specification

Experience/ Qualifications/Training:

Essential

Ability to liaise with all professions and levels in a confident and effective manner
Good level of general education
Good numeracy and literacy skills
Desire to attend courses relating to role, as appropriate.

Desirable

NHS experience
Formal Secretarial Training (i.e. RSA or shorthand qualification)
Knowledge and understanding of mental health

Skills

Essential

Good written and verbal skills
Good organisational skills
Good working knowledge of computer and internet
Good communication skills
Good typing skills

Desirable

Working knowledge of Microsoft Office Packages

Personal Qualities

Essential

Ability to uphold safeguarding
Ability to cope with stress
Ability to maintain confidentiality

Desirable

Understanding of the Safeguarding procedure and Data Protection Act

Person Specification

Experience/ Qualifications/Training:

Essential

Ability to liaise with all professions and levels in a confident and effective manner
Good level of general education
Good numeracy and literacy skills
Desire to attend courses relating to role, as appropriate.

Desirable

NHS experience
Formal Secretarial Training (i.e. RSA or shorthand qualification)
Knowledge and understanding of mental health

Skills

Essential

Good written and verbal skills
Good organisational skills
Good working knowledge of computer and internet
Good communication skills
Good typing skills

Desirable

Working knowledge of Microsoft Office Packages

Personal Qualities

Essential

Ability to uphold safeguarding
Ability to cope with stress
Ability to maintain confidentiality

Desirable

Understanding of the Safeguarding procedure and Data Protection Act

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.