Oxford Health NHS Trust

Receptionist / Coordinator - Aylesbury

This job is now closed

Job summary

Do you thrive working in a busy role where no two shifts are alike?

Are you a customer focused problem solver who works well under pressure?

Do you possess a flexible approach, an open mind and the ability to adapt to the given situation?

Are you able to remain calm whilst working under pressure?

Do you have excellent communication skills and enjoy being in contact with the public?

If the answer isYESthen we are looking for you!

Main duties of the job

We are seeking full time or part time Receptionists to join our busy Reception and Out of Hours Coordination Centre based at The Whiteleaf Centre.

You will be the first point of contact for visitors, staff and service users therefore it is essential that you have excellent communication skills, you are caring and have a warm and friendly manner. You will need to be highly organised, able to prioritise and work under pressure.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists may apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Date posted

14 September 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£26,530 to £29,114 a year per annum, pro-rata

Contract

Permanent

Working pattern

Full-time

Reference number

267-CS6612905

Job locations

The Whiteleaf Centre

Aylesbury

HP20 1EG

Job description

Job responsibilities

Below are some key requirements for this role, however, please refer to the job description and guidance notes attached for further information.

Ability to work well as a reliable and flexible member of a team
Excellent communication skills
Ability to problem solve
Conscientious
Good IT skills
Ability to multi-task and keep calm under pressure
Strong Administration skills
A full time role would be 37.5 hours, worked over the following shift pattern: As part of the role, you will be required to work all of the below shifts and be able to travel to other locations subject to departmental requirements. 06:00 14:00 / 14:00 22:00 /22:00 06:00 or 09:00-17:00 (when service requires)
Please note this post requires extended hours, weekends and bank holidays working patterns.
Enhanced hourly rates will be paid
In return we will offer you support, supervision, training and the opportunity for personal development.

Please refer to the job description and guidance notes attached for further information on this role

Job description

Job responsibilities

Below are some key requirements for this role, however, please refer to the job description and guidance notes attached for further information.

Ability to work well as a reliable and flexible member of a team
Excellent communication skills
Ability to problem solve
Conscientious
Good IT skills
Ability to multi-task and keep calm under pressure
Strong Administration skills
A full time role would be 37.5 hours, worked over the following shift pattern: As part of the role, you will be required to work all of the below shifts and be able to travel to other locations subject to departmental requirements. 06:00 14:00 / 14:00 22:00 /22:00 06:00 or 09:00-17:00 (when service requires)
Please note this post requires extended hours, weekends and bank holidays working patterns.
Enhanced hourly rates will be paid
In return we will offer you support, supervision, training and the opportunity for personal development.

Please refer to the job description and guidance notes attached for further information on this role

Person Specification

Knowledge

Essential

Proven experience of working in a Receptionist and or office environment
Ability to problem solve and prioritise workload

Contractual Requirements

Essential

Ability to travel between sites

Qualifications

Essential

Higher education (i.e. A Level and or RSA NVQ Level II standard) or equivalent

Person Specification

Knowledge

Essential

Proven experience of working in a Receptionist and or office environment
Ability to problem solve and prioritise workload

Contractual Requirements

Essential

Ability to travel between sites

Qualifications

Essential

Higher education (i.e. A Level and or RSA NVQ Level II standard) or equivalent

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.