Job summary
Abingdon Community Hospital is looking for a motivated and enthusiastic Receptionist to join the team.
The reception role covers the whole of the Abingdon Hospital Site, as well as manning the main telephone switchboard the role includes reception duties for the outpatient clinics held on site, all postal services for the site and sign posting members of the public to the correct departments.
Main duties of the job
This role includes direct contact with patients and members of the public attending the hospital. The main reception number is the only one advertised to the public and therefore all phone calls into the site are directed through the main reception.
This is an important role to ensure the efficient running of the hospital and outpatient areas and to ensure patients and visitors to the hospital are safe and cared for.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
This role includes direct contact with patients and members of the public attending the hospital. The main reception number is the only one advertised to the public and therefore all phone calls into the site are directed through the main reception.
Please review the attached job description and person specification for a full overview of the role.
Job description
Job responsibilities
This role includes direct contact with patients and members of the public attending the hospital. The main reception number is the only one advertised to the public and therefore all phone calls into the site are directed through the main reception.
Please review the attached job description and person specification for a full overview of the role.
Person Specification
Knowledge
Essential
- Ability to liaise with all professionals and levels in a confident and effective manner.
- Experience of working in a team
- oExperience of using Office computer programs including Excel, Word and Outlook
Desirable
- Previous NHS experience or equivalent
People Skills
Essential
- Able to communicate effectively with different audiences, including patients, their relatives and other staff.
- Able to work effectively within a team environment Excellent telephone manner
Desirable
- Able to work under limited supervision
Motivation, Commitment and Values
Essential
- Ability to work effectively under pressure/with distractions
Desirable
- Understanding of the need for confidentiality
Person Specification
Knowledge
Essential
- Ability to liaise with all professionals and levels in a confident and effective manner.
- Experience of working in a team
- oExperience of using Office computer programs including Excel, Word and Outlook
Desirable
- Previous NHS experience or equivalent
People Skills
Essential
- Able to communicate effectively with different audiences, including patients, their relatives and other staff.
- Able to work effectively within a team environment Excellent telephone manner
Desirable
- Able to work under limited supervision
Motivation, Commitment and Values
Essential
- Ability to work effectively under pressure/with distractions
Desirable
- Understanding of the need for confidentiality
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
