Job summary
Would you like to be part of a dedicated team committed to making a difference to the families we support?
As part of the BSW CAMHS In Reach service development, we have a new exciting opportunity for a dedicated Business and Performance Manager within the team. The BSW CAMHS In Reach Team is a relatively small but bustling team.
As the team Business and Performance Manager you would support the In Reach team and Clinical Team Manager in striving to meet the teams shared goals, key performance indicators and support the Oxford Health foundation trust values to demonstrate standards that are caring, safe and excellent. Working as part of Oxford Health Foundation Trust you will make a difference to peoples lives from the moment you start.
You will have experience of working in a team, providing administrative support in an office environment and remotely. Effective communication skills are essential to the role as well as the need for excellent verbal and written skills.
These skills are imperative for producing accurate reports and letters, maintaining filing systems and up to date records and taking accurate meeting minutes. We expect you to have a good working knowledge of Microsoft Office packages and a keen nature to expand your learning in existing and new applications.
Main duties of the job
You will be providing administrative support to the Clinical Team Manager and clinical colleagues which includes; producing letters, monitoring central inboxes, supporting clinical meetings with minute taking, entering information on our electronic patient record (RIO), managing diary appointments and clinic management, data entry and scanning documentation.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
To manage and co-ordinate the production, analysis and presentation of a range of performance and business reports for the team, ensuring that information provided is timely, relevant, and accurate.
To develop and facilitate the local performance framework ensuring timely and accurate data collection and submission, working closely with Team Manager, Service Manager and Data Quality Improvement Lead.
To support the Clinical Team Manager with tasks related to the management of the team. To take a lead on non-clinical tasks that require direction from the Clinical Team Manager but can be fulfilled through being delegated. Specifically including development of the service through project work and monitoring finances. Other tasks include organising Away Days, coordinating staff induction programmes, coordinating staff training events. Supporting with the management of rotas, administrative tasks in relation to absences, undertaking audits and supporting clinicians within BSW CAMHS In Reach team with administrative tasks.
To work with the BSW Senior Management Team on specific projects involving the production, analysis, and presentation of a range of performance and business reports for service areas ensuring that information provided is timely, relevant and accurate.
Job description
Job responsibilities
To manage and co-ordinate the production, analysis and presentation of a range of performance and business reports for the team, ensuring that information provided is timely, relevant, and accurate.
To develop and facilitate the local performance framework ensuring timely and accurate data collection and submission, working closely with Team Manager, Service Manager and Data Quality Improvement Lead.
To support the Clinical Team Manager with tasks related to the management of the team. To take a lead on non-clinical tasks that require direction from the Clinical Team Manager but can be fulfilled through being delegated. Specifically including development of the service through project work and monitoring finances. Other tasks include organising Away Days, coordinating staff induction programmes, coordinating staff training events. Supporting with the management of rotas, administrative tasks in relation to absences, undertaking audits and supporting clinicians within BSW CAMHS In Reach team with administrative tasks.
To work with the BSW Senior Management Team on specific projects involving the production, analysis, and presentation of a range of performance and business reports for service areas ensuring that information provided is timely, relevant and accurate.
Person Specification
Qualifications
Essential
- Educated to at least Degree Level or equivalent with evidence of numerical skills.
- Evidence of continuous personal and professional development.
- IT literate with advanced skills in Microsoft Excel, Word, PowerPoint.
Desirable
- Business Administration or Management qualification
Skills
Essential
- Excellent organisational and interpersonal skills.
- Excellent written and verbal communication skills.
- Highly numerical and good analytical skills.
- Ability to multitask, deal with conflict and demanding priorities.
Experience
Essential
- Positive, reliable and flexible approach with practical problem -solving abilities.
- Experience of the development of administrative systems and procedures.
- Experience and evidence of analysing, interpreting and presenting information.
Desirable
- Previous experience of working in a healthcare environment.
Person Specification
Qualifications
Essential
- Educated to at least Degree Level or equivalent with evidence of numerical skills.
- Evidence of continuous personal and professional development.
- IT literate with advanced skills in Microsoft Excel, Word, PowerPoint.
Desirable
- Business Administration or Management qualification
Skills
Essential
- Excellent organisational and interpersonal skills.
- Excellent written and verbal communication skills.
- Highly numerical and good analytical skills.
- Ability to multitask, deal with conflict and demanding priorities.
Experience
Essential
- Positive, reliable and flexible approach with practical problem -solving abilities.
- Experience of the development of administrative systems and procedures.
- Experience and evidence of analysing, interpreting and presenting information.
Desirable
- Previous experience of working in a healthcare environment.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
