Job summary
Do you have experience with data analysis and management? Looking for a new challenge?
If so, we are looking for a Performance Manager to join our Business Services team who will be responsible for leading a Trust-wide Business Service function that provides a sustainable approach to healthcare business delivery, contract and performance management.
If you have management experience and want to join a dynamic, multidisciplinary team then we look forward to receiving your application!
Main duties of the job
The Performance Manager will oversee portfolio business performance activities within the Trust, ensuring effective and efficient delivery of services.
They will serve as the primary contact for Directors and the Senior Management Team, fostering relationships with external partners and commissioners.
Responsibilities include on a daily basis will include;
- Monitoring and reporting on performance
- Supporting business planning
- Contributing to the Trust's Performance Management Framework
The role demands expertise in data collection, analysis, and interpretation, supporting in the understanding and communication of complex performance matters.
The Performance Manager will also engage in business communication and ensure adherence to Trust policies and regulations, promoting a culture of continuous improvement and equality.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
The post holder will be responsible for overseeing the effective and efficient delivery of business performance activities in the Trust.
Working within a multi-disciplinary team, the post holder will take responsibility for ensuring that Directorates have access to accurate, timely and appropriate information at all levels and will support the roll out and implementation of Ward to Board and vice versa performance management approach across the Trust.
The post holder will also act as the principal point of contact for Directors and Senior Management Team and develop strong and effective relationships with external commissioners and partners.
Working closely with colleagues in all areas of the Performance & Information Team developing skill and understanding of data collection and reporting, analysis and interpretation.
The post holder will make a significant contribution to the Trust Performance Management Framework and play a key role in a challenging and rapidly changing environment.
Job description
Job responsibilities
The post holder will be responsible for overseeing the effective and efficient delivery of business performance activities in the Trust.
Working within a multi-disciplinary team, the post holder will take responsibility for ensuring that Directorates have access to accurate, timely and appropriate information at all levels and will support the roll out and implementation of Ward to Board and vice versa performance management approach across the Trust.
The post holder will also act as the principal point of contact for Directors and Senior Management Team and develop strong and effective relationships with external commissioners and partners.
Working closely with colleagues in all areas of the Performance & Information Team developing skill and understanding of data collection and reporting, analysis and interpretation.
The post holder will make a significant contribution to the Trust Performance Management Framework and play a key role in a challenging and rapidly changing environment.
Person Specification
Qualifications
Essential
- Postgraduate or equivalent professional training qualification or equivalent experience
Desirable
- Information analysis and management related qualifications
Knowledge
Essential
- Knowledge and understanding of operational business issues within the health and broader public sector community.
- Ability to collate and analyse information and produce concise reports and presentations for a wide variety of audiences
- Excellent communication skills (written and verbal), with the ability to communicate with a wide range of audiences
Desirable
- Significant NHS or public sector business knowledge and an in-depth understanding of how services work and their information and performance needs
- In-depth knowledge and understanding of operational performance management frameworks and contractual and national requirements
- Extensive knowledge of NHS business modelling
- Knowledge of NHS data standards and definitions
Experience
Essential
- In-depth experience of using complex data and information to produce intelligence and insight for business operations and continuous improvement
- Experience of providing in-depth business and performance management support to operational front line teams
Skills
Essential
- Ability to analyse, form a sound judgement and report on data and information
- Ability to identify interdependencies and recognise risk within activities
- Ability to work autonomously to agreed objectives and often stretching deadlines
Desirable
- Excellent MS Excel skills
- Good MS Power BI Desktop knowledge
Person Specification
Qualifications
Essential
- Postgraduate or equivalent professional training qualification or equivalent experience
Desirable
- Information analysis and management related qualifications
Knowledge
Essential
- Knowledge and understanding of operational business issues within the health and broader public sector community.
- Ability to collate and analyse information and produce concise reports and presentations for a wide variety of audiences
- Excellent communication skills (written and verbal), with the ability to communicate with a wide range of audiences
Desirable
- Significant NHS or public sector business knowledge and an in-depth understanding of how services work and their information and performance needs
- In-depth knowledge and understanding of operational performance management frameworks and contractual and national requirements
- Extensive knowledge of NHS business modelling
- Knowledge of NHS data standards and definitions
Experience
Essential
- In-depth experience of using complex data and information to produce intelligence and insight for business operations and continuous improvement
- Experience of providing in-depth business and performance management support to operational front line teams
Skills
Essential
- Ability to analyse, form a sound judgement and report on data and information
- Ability to identify interdependencies and recognise risk within activities
- Ability to work autonomously to agreed objectives and often stretching deadlines
Desirable
- Excellent MS Excel skills
- Good MS Power BI Desktop knowledge
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
