Job summary
We, the Provider Collaborative Commissioning team, are looking for a new Quality Lead for the Children and Adolescent Mental Health Services (CAMHS) Tier 4 Thames Valley Provider Collaborative and the HOPE (Adult Eating Disorder) Provider Collaborative.
As Quality Lead, you'll be directly overseeing and monitoring the quality/safety aspects of the specialised CAMHS Tier 4 and Adult Eating Disorder mental health services.
You'll work closely with the Provider Collaborative commissioning team within the Lead Provider (LP) as well as maintaining strong links with the NHSE regional quality team. The role is integral in ensuring that Oxford Health NHS Foundation Trust meets its Quality Assurance responsibilities and accountabilities as Lead Provider for these services.
Main duties of the job
- Support the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives delivering the requirements of the NHS England Quality Maturity Framework (revised February 2023).
- Oversee the day to day management of the quality monitoring processes for adult secure care services within agreed standard operating procedures.
- Attend and participate in each of the provider contract meetings and Contract Quality Review Meetings (CQRMs).
- Support teams to ensure that the portfolio of quality monitoring tasks/projects is planned, managed, and delivered effectively.
About us
Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.
Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible
Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"
Our values are:"Caring, safe and excellent"
At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:
- Excellent opportunities for career progression
- Access to tailored individual and Trust wide learning and development
- 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
- NHS Discount across a wide range of shops, restaurants and retailers
- Competitive pension scheme
- Lease car scheme
- Cycle to work scheme
- Employee Assistance Programme
- Mental Health First Aiders
- Staff accommodation (please note waiting lists may apply)
- Staff networking and support groups hosted by our Equality, Diversity & Inclusion team
Job description
Job responsibilities
- To work with the Quality and Safeguarding Lead and Senior Clinical Pathways Manager to develop robust clinical governance structures and arrangements and advise services within the network the vision on clinical governance and patient safety.
- To provide reports on clinical governance, risk and CQC compliance, quality, and patient safety to the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider.
- To manage the coordination of the complaints, patient safety incidents and CQC assurance processes across the network and ensure that action plans where required are implemented and monitored.
- To analyse the outcomes of patient safety incidents and investigations; patient experience surveys; complaints and concerns investigations.
- To maintain the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaborative risk registers and highlight medium and high risks to the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives Clinical Governance meetings making sure that actions are in place to mitigate them.
- To provide clinical leadership to the workforce and other professionals within the team in relation to complex case situation/s as required.
- To contribute to the operational planning, and implementation of policy and service development in relation to quality improvement across the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider.
- To attend all forums/meetings that are appropriate, including representing the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives at meetings with partner organisations and other agencies.
- To act as a champion for patients and their interests.
- To work with providers and partners to share intelligence and identify areas of good practice expertise.
- To contribute to the development and maintenance of robust and reliable mechanisms and processes for monitoring standards of clinical quality, patient safety and patient experience across the specialised commissioned services.
Job description
Job responsibilities
- To work with the Quality and Safeguarding Lead and Senior Clinical Pathways Manager to develop robust clinical governance structures and arrangements and advise services within the network the vision on clinical governance and patient safety.
- To provide reports on clinical governance, risk and CQC compliance, quality, and patient safety to the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider.
- To manage the coordination of the complaints, patient safety incidents and CQC assurance processes across the network and ensure that action plans where required are implemented and monitored.
- To analyse the outcomes of patient safety incidents and investigations; patient experience surveys; complaints and concerns investigations.
- To maintain the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaborative risk registers and highlight medium and high risks to the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives Clinical Governance meetings making sure that actions are in place to mitigate them.
- To provide clinical leadership to the workforce and other professionals within the team in relation to complex case situation/s as required.
- To contribute to the operational planning, and implementation of policy and service development in relation to quality improvement across the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider.
- To attend all forums/meetings that are appropriate, including representing the CAMHS Tier 4 and HOPE (Adult Eating Disorders) Provider Collaboratives at meetings with partner organisations and other agencies.
- To act as a champion for patients and their interests.
- To work with providers and partners to share intelligence and identify areas of good practice expertise.
- To contribute to the development and maintenance of robust and reliable mechanisms and processes for monitoring standards of clinical quality, patient safety and patient experience across the specialised commissioned services.
Person Specification
Qualifications
Essential
- Diploma/degree in relevant profession.
- Clinical work with Adults who have mental illness and their carers with health needs.
- Have comprehensive understanding of Child Protection and Safeguarding Processes.
- Understanding of Specialised Commissioning.
Desirable
- Postgraduate clinical/management qualifications
Knowledge
Essential
- Experience of Caseload management/highly complex, difficult clinical situations, and cases.
- Team management and performance management skills.
Desirable
- Qualification in specialist intervention.
Other
Essential
- Drivers License with the ability to travel to provider sites.
Person Specification
Qualifications
Essential
- Diploma/degree in relevant profession.
- Clinical work with Adults who have mental illness and their carers with health needs.
- Have comprehensive understanding of Child Protection and Safeguarding Processes.
- Understanding of Specialised Commissioning.
Desirable
- Postgraduate clinical/management qualifications
Knowledge
Essential
- Experience of Caseload management/highly complex, difficult clinical situations, and cases.
- Team management and performance management skills.
Desirable
- Qualification in specialist intervention.
Other
Essential
- Drivers License with the ability to travel to provider sites.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
Additional information
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
UK Registration
Applicants must have current UK professional registration. For further information please see
NHS Careers website (opens in a new window).
