Oxford Health NHS Trust

Post COVID Rehabilitation ME/CFS Administrator

Information:

This job is now closed

Job summary

This exciting new role will be a core component of the development of this innovative and forward-thinking service aimed at supporting individuals with a multitude of symptoms. You will support the clinicians (in conjunction with current Band 3 admin staff) in their day-to-day diary management, caseload support, liaising with primary and secondary, patients and carers with regards to their ongoing treatment, booking of online digital programmes and supporting in the data management and reporting both locally and nationally.

The Post COVID and ME/CFS service are currently joining forces to enable a more equitable service across Oxfordshire for this population. The service comprises of occupational therapists, physiotherapists psychologists, well-being practitioners, admin and is fully integrated with our medical colleagues in OUH.

Main duties of the job

This post is a key administrative role to support the day-to-day function of the Post COVID Rehabilitation Service and ME/CFS Service. It supports more than 1500 patients with complex conditions and diagnosis across the county of Oxfordshire.

The post holder will need to have a broad view of both services and integration of these to support the ongoing development of the pathways moving forward. The post holder needs to have an awareness of systems that can both support and aid clinicians in their day to day roles to aid an efficient and effective service delivery. The post holder will need to be flexible in their approach to changing landscapes and delivery expectations and have excellent written and communication skills.

They will need to have the ability to prioritise on a daily basis, multi task, use their own initiative and work both independently and as part of a team.

About us

Oxford Health NHS Foundation Trust provides physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and North East Somerset.

Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible

Our vision is that no matter who you are or where you are, you will tell us that you receive:"Outstanding care delivered by an outstanding team"

Our values are:"Caring, safe and excellent"

At Oxford Health we offer a wide range of benefits designed to support your career and wellbeing. These include:

  • Excellent opportunities for career progression
  • Access to tailored individual and Trust wide learning and development
  • 27 days annual leave, plus bank holidays, rising to 33 days with continuous service
  • NHS Discount across a wide range of shops, restaurants and retailers
  • Competitive pension scheme
  • Lease car scheme
  • Cycle to work scheme
  • Employee Assistance Programme
  • Mental Health First Aiders
  • Staff accommodation (please note waiting lists may apply)
  • Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

Details

Date posted

15 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Fixed term

Duration

13 months

Working pattern

Full-time

Reference number

267-CH6061529

Job locations

Witney Business Information Centre, Windrush Industrial Park

Burford Road

Witney

OX29 7DX


Job description

Job responsibilities

To assist in the line management and leadership of band 3 administrative team members. This will include (but is not limited to): managing sickness/absence cover; redeploying staff within and across teams in the event of staff sickness, ensuring patients with most clinical needs are seen.

Making autonomous decisions on behalf of the Post COVID and MECFS Service Leads as appropriate and liaising with colleagues in the wider team.

The successful candidate would be required to be flexible in their approach to working and the service is able to support a hybrid model allowing support to work in office environment at Blackbird Leys and Windrush House, Witney available as options, in addition to home-based working as required.

Please review the Job Description for full details on role responsibilities

Job description

Job responsibilities

To assist in the line management and leadership of band 3 administrative team members. This will include (but is not limited to): managing sickness/absence cover; redeploying staff within and across teams in the event of staff sickness, ensuring patients with most clinical needs are seen.

Making autonomous decisions on behalf of the Post COVID and MECFS Service Leads as appropriate and liaising with colleagues in the wider team.

The successful candidate would be required to be flexible in their approach to working and the service is able to support a hybrid model allowing support to work in office environment at Blackbird Leys and Windrush House, Witney available as options, in addition to home-based working as required.

Please review the Job Description for full details on role responsibilities

Person Specification

Qualifications

Essential

  • Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role

Desirable

  • NHS Experience

Knowledge and Experience

Essential

  • Proven experience of working in an office environment
  • Experience of working in a supervisory role and managing staff
  • Experience of using Office computer programs including Excel, Word and Outlook
  • Ability to manage and prioritise own workload
  • Ability to deal with the public in a polite and effective manner

Desirable

  • Ability to draft and compile reports
  • Data analysis and interpretation skills
  • Experience of working in a management role

Motivation, Commitment and Values

Essential

  • Ability to work effectively under pressure/with distractions
  • Attention to detail
  • Understanding of the need for confidentiality
  • Customer focused approach
Person Specification

Qualifications

Essential

  • Higher Education qualification (i.e. 'A' Level/NVQ III standard) or equivalent/previous experience in an Administration Assistant role

Desirable

  • NHS Experience

Knowledge and Experience

Essential

  • Proven experience of working in an office environment
  • Experience of working in a supervisory role and managing staff
  • Experience of using Office computer programs including Excel, Word and Outlook
  • Ability to manage and prioritise own workload
  • Ability to deal with the public in a polite and effective manner

Desirable

  • Ability to draft and compile reports
  • Data analysis and interpretation skills
  • Experience of working in a management role

Motivation, Commitment and Values

Essential

  • Ability to work effectively under pressure/with distractions
  • Attention to detail
  • Understanding of the need for confidentiality
  • Customer focused approach

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Oxford Health NHS Trust

Address

Witney Business Information Centre, Windrush Industrial Park

Burford Road

Witney

OX29 7DX


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer details

Employer name

Oxford Health NHS Trust

Address

Witney Business Information Centre, Windrush Industrial Park

Burford Road

Witney

OX29 7DX


Employer's website

https://www.oxfordhealth.nhs.uk (Opens in a new tab)

Employer contact details

For questions about the job, contact:

Post COVID Rehab Specialist/Service Lead

Emma Tucker

emma.tucker@oxfordhealth.nhs.uk

07468718677

Details

Date posted

15 February 2024

Pay scheme

Agenda for change

Band

Band 4

Salary

£25,147 to £27,596 a year per annum

Contract

Fixed term

Duration

13 months

Working pattern

Full-time

Reference number

267-CH6061529

Job locations

Witney Business Information Centre, Windrush Industrial Park

Burford Road

Witney

OX29 7DX


Supporting documents

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